Have unlock code & SIM. Now what?

Sabre0001

This should be the easy part. I have a SIM card of a new network and finally received the code to unlock my handset...but now it's not asking for that unlock code. And I can still only make emergency calls with new SIM in.

Is there any way to force my Huawei G8 to display the prompt to enter an unlock code?

ED E

Any chance you guessed at the code wrongly multiple times before?

Sabre0001

ED E wrote: »

Any chance you guessed at the code wrongly multiple times before?

I don't think so. Pretty sure I just switched back to old SIM when asked the first time around.

When asked for the PIN for the SIM card, I can enter that and get into phone fine.

ED E

Try this (dont fiddle with other options as some hidden menus can be dangerous)
1. At phone dial pad enter * # * # 2846579 # * # *
2. select "projectMenu"
3. select" Network Setting"
4. select "Sim card lock state query"

Sabre0001

No projectMenu. Have the following:
1) Background Settings
2) Veneer Informations
3) Network Information Query
4) Software Upgrade
5) Restore Factory
6) Battery Charge

Went into 3 and have SIM Lock Info, which says "SIMLOCK_DEACTIVE"

ED E

Should be working so. Causes I can see:

A) Faulty/inactive new sim
Not compatible with new network bands (is it RIO-L01 or RIO-L02 ?)
C) Blacklisted? Any way it got blacked?

Sabre0001

It's L01.

So, best to request a new SIM you reckon?

ED E

Yeah, even just borrow a sim from family/friends for two minutes to test.

Sabre0001

Thanks for the help!