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Ticketmaster gift card bought in north issue

  • 01-08-2017 5:09pm
    #1
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭


    I have a ticketmaster gift card bought in the north, which means it can only be used for events in the U.K., rendering it absolutely useless to me. I wonder what the chances are of getting a refund from the point of sale?


Comments

  • #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Ziegfeldgirl27 wrote: »
    I have a ticketmaster gift card bought in the north, which means it can only be used for events in the U.K., rendering it absolutely useless to me. I wonder what the chances are of getting a refund from the point of sale?

    Not being smart, but have you asked them what they could do for you? It costs nothing to enquire from the people who will know best what can be done.


  • #3
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    Hayley Tender Drivel wrote: »
    Ziegfeldgirl27 wrote: »
    I have a ticketmaster gift card bought in the north, which means it can only be used for events in the U.K., rendering it absolutely useless to me. I wonder what the chances are of getting a refund from the point of sale?

    Not being smart, but have you asked them what they could do for you? It costs nothing to enquire from the people who will know best what can be done.

    I've emailed ticketmaster to see if they can help but it's been a few days and they haven't responded yet


  • #4
    Paulw
    Registered Users, Registered Users 2 Posts: 13,381 ✭✭✭✭Paulw


    They have no obligation to do anything for you, so wait and see what they come back with. They may be helpful.

    Other than that, you could try selling it. Maybe someone visits the UK a lot or someone in the UK would want it.

    Not sure why you thought a UK Ticketmaster voucher would be able to be used here.


  • #5
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    Paulw wrote: »
    They have no obligation to do anything for you, so wait and see what they come back with. They may be helpful.

    Other than that, you could try selling it. Maybe someone visits the UK a lot or someone in the UK would want it.

    Not sure why you thought a UK Ticketmaster voucher would be able to be used here.

    I live in the north so there are no Euro gift cards to be bought here only sterling. That's why I have it.


  • #6
    davo10
    Closed Accounts Posts: 6,926 ✭✭✭davo10


    Ziegfeldgirl27 wrote: »
    I live in the north so there are no Euro gift cards to be bought here only sterling. That's why I have it.

    I would have thought there are a few concerts in Belfast each year, maybe not.


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  • #7
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Ziegfeldgirl27 wrote: »
    I live in the north so there are no Euro gift cards to be bought here only sterling. That's why I have it.

    Then, if living in the North, how is it useless to you?. Lots of concerts in Belfast.


  • #8
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    All of the events I want to go to are in Dublin. I don't want to use it for something in Belfast just for the sake of it. I thought I could use it for something I actually wanted to go to!


  • #9
    chuckles30
    Registered Users, Registered Users 2 Posts: 1,380 ✭✭✭chuckles30


    Not sure if you have tried this already - but have you tried booking events in Dublin through the UK ticketmaster site? Surely the UK ticketmaster site should honour UK vouchers? Other option is to re-gift it to someone that might use it.


  • #10
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    chuckles30 wrote: »
    Not sure if you have tried this already - but have you tried booking events in Dublin through the UK ticketmaster site? Surely the UK ticketmaster site should honour UK vouchers? Other option is to re-gift it to someone that might use it.

    Yes I tried that but when I select a Dublin event the prices revert back to euro even via the U.K. site. And I think I'm going to go with your second suggestion because I have no plans to be in Belfast any time soon and my niece is looking to go to a concert there so thankfully the gift card can be used for that


  • #11
    Miaireland
    Registered Users, Registered Users 2 Posts: 4,065 ✭✭✭Miaireland


    Have you tried paying with it? I know if you book a Dublin concert on the uk site the prices is in Euros but it still might let you use the card.


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  • #12
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    Miaireland wrote: »
    Have you tried paying with it? I know if you book a Dublin concert on the uk site the prices is in Euros but it still might let you use the card.

    Yes I did try, it comes up that it is an invalid gift card


  • #13
    awec
    Administrators Posts: 54,424 Admin ✭✭✭✭✭awec


    Miaireland wrote: »
    Have you tried paying with it? I know if you book a Dublin concert on the uk site the prices is in Euros but it still might let you use the card.

    Won't work.

    Euro gift card cannot be used for events priced in sterling and vice versa. Doesn't matter if you see a converted sterling price on the UK site, you can't use a euro gift card on it.


  • #14
    L1011
    Registered Users, Registered Users 2 Posts: 71,184 ✭✭✭✭L1011


    You're going to have to sell it I imagine - refunds on gift cards are practically unheard of.


  • #15
    Ziegfeldgirl27
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Ziegfeldgirl27


    I think there is a problem with the gift card guys. My niece tried to use it for an event in Belfast and it says invalid gift card. also the website asks for a 3 digit pin but the number on the gift card has 4 digits. The website won't let her input more than 3 digits.

    I have the receipt of it so I will try and return it or exchange it or something!


  • #16
    rubadub
    Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    This talks of "activation" dunno if that is immediate when you buy it or if you do it.
    Can I have a refund on my Gift Card?

    Refunds are available for un-used purchased from us up to 14 days from the date of activation. Refunds will be issued in the form of a cheque and can take up to 6 to 8 weeks. To request a refund please click on the link below and complete the form. Please include as much information as possible.

    https://help.ticketmaster.co.uk/?tm_link=tm_homeA_ql_2


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