Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Clarification on contract dates

  • 31-07-2017 1:11pm
    #1
    Crunchienut
    Registered Users, Registered Users 2 Posts: 1,288 ✭✭✭


    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam


  • #3
    Crunchienut
    Registered Users, Registered Users 2 Posts: 1,288 ✭✭✭Crunchienut


    eir: Adam wrote: »
    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam
    PM sent Adam thanks


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Crunchienut wrote: »
    eir: Adam wrote: »
    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam
    PM sent Adam thanks
    Thanks, I have responded to your DM.

    - Adam


Advertisement