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Ryanair: non refund for connecting legs of cancelled flights

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  • 21-07-2017 11:10am
    #1
    Baby01032012
    Registered Users Posts: 1,622 ✭✭✭


    My family of 4 bought flights to Kiev for after X mas. Kiev was a new route to my wife home city. So we booked flights Dublin London London Kiev and green Kiev Manchester and Manchester Dublin for the return.

    Ryanair is not now going ahead with the Kiev hub. We will be refunded the flights to and from Kiev. However not the connecting flights to or from Dublin as they don't recommend booking connecting flights with Ryanair.

    We're left with 4 tickets for flight Dublin to London and a return from Manchester to Dublin.

    Have we any come back?


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    #2
    Atlantic Dawn
    Registered Users Posts: 81,186 ✭✭✭✭Atlantic Dawn
    M


    Ryanair don't do connecting flights so no. Is there another airline you can use to replace the cancelled flight?


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    #3
    Bob24
    Registered Users Posts: 10,905 ✭✭✭✭Bob24


    As said above. You booked separate tickets, not full journeys with a connection in London/ Manchester. So there is nothing you are entitled to in terms of the flights which are not cancelled.

    Had you booked Dublin to Kiev with a transfer somewhere else on a single ticket (something Ryanair doesn't offer but other airlines probably do), then of course the whole ticket would have had to be refunded.


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    #4
    Xterminator
    Registered Users Posts: 4,717 ✭✭✭Xterminator


    Hi OP

    Ryan air dont have to refund you, or do anything other than provide seats on the plan for you.

    thats the risk you took booking separate flights.

    So you choices are book the connecting flights with alternate airline or change your existing ryanair flights to something that you can use.
    they will change Flight dates/times/routes/names all for a fee.

    Or just take the hit and dont go :(


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    #5
    coylemj
    Registered Users Posts: 25,332 ✭✭✭✭coylemj


    Several years ago, Ryanar started flying from the UK to some obscure little airport in France. A UK couple bought a holiday home in the area as it was now possible to fly there from their permanent home in the UK. The inevitable then happened when the airport told Ryanair that the holiday with no landing fees was over and they'd have to start paying whereupon Ryanair pulled the route from the schedule to teach them (and other small airports) a lesson.

    The couple then found themselves owning a holiday home that was now hundreds of miles from an airport with flights to /from the UK so they wrote a letter to a financial Q&A section in one of the UK daily newspapers asking if they could sue Ryanair for withdrawing from the route, you can guess the answer. Clue: it's the same answer the OP is getting from posters above.


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