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Remove Data Add-On - Eir Mobile

Graham · 2017-07-16 12:59:56

Hi, in addition to my usual data allowance, I currently have a 1GB monthly add-on that I would like to get rid of. There's no obvious way to remove this add-on either via my eirmobile or the assorted stop codes. Any suggestions? Thanks

16-07-2017 12:59pm

#1

Graham

Moderators, Society & Culture Moderators Posts: 17,643 Mod ✭✭✭✭

Join Date: November 2001

Posts: 16664

Hi,

in addition to my usual data allowance, I currently have a 1GB monthly add-on that I would like to get rid of.

There's no obvious way to remove this add-on either via my eirmobile or the assorted stop codes.

Any suggestions?

Thanks

0

Comments

#2 17-07-2017 2:10pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi Graham,

Thanks for getting in touch.

I'm afraid for rolling add-ons, you will need to contact our customer care team on 1901 in order for this to be removed.

I apologise for any inconvenience caused to you.

Thanks,
Anna

0