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Question about leap card/driver interaction

  • 10-07-2017 6:37am
    #1
    Registered Users, Registered Users 2 Posts: 4,195 ✭✭✭


    Recently I reported an incident where a driver called me a ****ing bitch to my partner after I stated my destination to the bus driver on getting on the bus using leap, waited for the beep, then walked off. Apparently I did not wait for my ticket to be printed, which he then threw out.

    This sounded bizarre to me as I am a frequent user and was under the impression there are no paper tickets unless using the companion function as the fare information is stored on the card. Is that not the case? I get 15+ busses a week and on the ones where I have to interact with the driver have never seen or heard of tickets being printed. In this case it was an extra waste of time as I had hit the weekly cap and was travelling for free anyway. Dublin Bus did not state in their reply that the driver shouldn't have been printing tickets for leap.


Comments

  • Registered Users, Registered Users 2 Posts: 72,146 ✭✭✭✭L1011


    Theres no paper ticket. Report driver as they need two kinds of training - customer service and how to use the Wayfarer


  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    Tickets are only printed where there is a companion fare being paid for.

    No idea what he was going on about.


  • Registered Users, Registered Users 2 Posts: 1,062 ✭✭✭Voipjunkie


    Recently I reported an incident where a driver called me a ****ing bitch to my partner after I stated my destination to the bus driver on getting on the bus using leap, waited for the beep, then walked off. Apparently I did not wait for my ticket to be printed, which he then threw out.

    This sounded bizarre to me as I am a frequent user and was under the impression there are no paper tickets unless using the companion function as the fare information is stored on the card. Is that not the case? I get 15+ busses a week and on the ones where I have to interact with the driver have never seen or heard of tickets being printed. In this case it was an extra waste of time as I had hit the weekly cap and was travelling for free anyway. Dublin Bus did not state in their reply that the driver shouldn't have been printing tickets for leap.

    If you were issued a ticket with a leap card fare then you were charged twice, the ticket is only issued for a companion ticket. You could check that on your leapcard to see if you were charged for a companion.

    What may have happened is you removed the card too quickly and a normal cash ticket was issued,


    If you have reached the cap you do not need to interact with the driver at all, you can scan on the side validator irrespective of how far you are travelling as you won't be charged anyway, if you are making a €2.60 journey or any journey on an X service you do not need to interact with the driver just use the side validator.


  • Registered Users, Registered Users 2 Posts: 78,644 ✭✭✭✭Victor


    Might the driver have been referring to someone immediately before you who paid cash?


  • Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭brokenarms


    L1011 wrote: »
    Theres no paper ticket. Report driver as they need two kinds of training - customer service and how to use the Wayfarer

    All these reports. Yet no drivers ever here about it.

    Be a nice person to the driver and he/she will surly return the favor.

    Be a bitch and he/she will also return the favor.

    Im sure there is more to this than meets the eye.


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  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    brokenarms wrote: »
    All these reports. Yet no drivers ever here about it.

    Be a nice person to the driver and he/she will surly return the favor.

    Be a bitch and he/she will also return the favor.

    Im sure there is more to this than meets the eye.

    No, there are far too many Dublin Bus drivers who seem to hate their job and take it out on passengers. I myself have been subject to abuse by Dublin Bus drivers and have seen other passengers being subjected to this many times as well for no reason what so ever.

    This has never happened to me in any other country. A sizable number of Dublin Bus drivers need to be sacked and replaced with people who are actually willing to deal with the public in a polite manner.

    I can't drink of any other company where I have encountered this volume of rude employees.


  • Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭brokenarms


    VG31 wrote: »
    No, there are far too many Dublin Bus drivers who seem to hate their job and take it out on passengers. I myself have been subject to abuse by Dublin Bus drivers and have seen other passengers being subjected to this many times as well for no reason what so ever.

    This has never happened to me in any other country. A sizable number of Dublin Bus drivers need to be sacked and replaced with people who are actually willing to deal with the public in a polite manner.

    I can't drink of any other company where I have encountered this volume of rude employees.

    What exactly happens on these occasions?


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    No, there are far too many Dublin Bus drivers who seem to hate their job and take it out on passengers. I myself have been subject to abuse by Dublin Bus drivers and have seen other passengers being subjected to this many times as well for no reason what so ever.

    This has never happened to me in any other country. A sizable number of Dublin Bus drivers need to be sacked and replaced with people who are actually willing to deal with the public in a polite manner.

    I can't drink of any other company where I have encountered this volume of rude employees.

    Thats because in many other countries the buses are driver interaction free. There would be no complaints about rude drivers if there wasn't any driver interaction.

    Anyway I generally find DB drivers to be ok. I rarely have had any problems with them. Like the majority of people they're decent enough.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    Stephen15 wrote: »
    Thats because in many other countries the buses are driver interaction free. There would be no complaints about rude drivers if there wasn't any driver interaction.

    Anyway I generally find DB drivers to be ok. I rarely have had any problems with them. Like the majority of people they're decent enough.

    Yes most DB drivers are ok but there's still a sizable number of rude drivers. There isn't that many downright rude and aggressive drivers but there's definitely a lot of grumpy and unhelpful drivers. Some drivers seem to get a kick out of doing nasty things like skipping stops or driving off when people are just about to reach the bus. It's not always linked to driver interaction either. I heard a driver before aggressively telling passengers to "f*cking hurry up" as they were getting on the bus.

    I've travelled on buses in lots of countries with often at least some degree of driver interaction (particularly in rural areas) and have never had a problem.


  • Registered Users, Registered Users 2 Posts: 78,644 ✭✭✭✭Victor


    VG31 wrote: »
    Some drivers seem to get a kick out of doing nasty things like skipping stops
    I imagine most of this is being oblivious.
    VG31 wrote: »
    driving off when people are just about to reach the bus.
    So, you would delay a bus load of people for one?

    Those that run on the roadway in front of the bus, so the bus can't pull away should not be allowed board the bus (and often are not).


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  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    VG31 wrote: »
    Yes most DB drivers are ok but there's still a sizable number of rude drivers. There isn't that many downright rude and aggressive drivers but there's definitely a lot of grumpy and unhelpful drivers. Some drivers seem to get a kick out of doing nasty things like skipping stops or driving off when people are just about to reach the bus. It's not always linked to driver interaction either. I heard a driver before aggressively telling passengers to "f*cking hurry up" as they were getting on the bus.

    I've travelled on buses in lots of countries with often at least some degree of driver interaction (particularly in rural areas) and have never had a problem.

    The vast majority of drivers are decent - let's not go overboard about this.

    But you're right, there are some who could definitely do with some customer service training, and others who frankly shouldn't be in the job - either through just being rude or driving aggressively.

    Over the weekend I was on a cross-city bus that arrived at the city centre stop and just sat there for over five minutes. At that stage I went downstairs and asked the driver why we were waiting and he said he was waiting for a change of driver (the bus was early). I suggested to him that it might have been an idea to just let us know that via the PA when he arrived at the stop, and he looked at me as if I had two heads. He couldn't understand why it would be a good idea.

    My local bus routes go over an extended number of ramps, and some drivers seem to think nothing of driving over them at speed, which if you're sitting towards the middle upstairs in particular is highly uncomfortable. I have taken them to task when this happens, and some apologised, while others were very dismissive and rude in response.

    But again, that's the exception to the rule.

    If a driver skips a stop with no reason, with people signalling for them to stop, then they should be reported. I cannot believe that this is a common occurrence except where two buses are operating together on the same bus route.

    As for drivers pulling away from stops as people are running for it - bear in mind that the driver may not have seen them, and that once a bus driver shuts the doors they are focussed on driving and using their offside mirrors - expecting a bus driver to suddenly stop again is a bit much. It actually goes against how they are trained to drive.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    lxflyer wrote: »
    The vast majority of drivers are decent - let's not go overboard about this.

    Yes the majority are fine. I reckon around 90% of Dublin Bus drivers are OK. But this should be 99%. The point I am making is that rude drivers are extremely rare in other European countries from my experience.
    lxflyer wrote: »
    As for drivers pulling away from stops as people are running for it - bear in mind that the driver may not have seen them, and that once a bus driver shuts the doors they are focussed on driving and using their offside mirrors - expecting a bus driver to suddenly stop again is a bit much. It actually goes against how they are trained to drive.

    I don't expect drivers to pull in again when they have left the stop but what I am referring to is instances where someone has almost reached the bus and the driver just drives off.

    There is a driver on my route who does this all the time where most other drivers would wait. The last time he was driving the bus I was on, twice he shut the door and drove off when someone was about a second or two from the bus. There is absolutely no excuse for that whatsoever; and the bus was running early.
    lxflyer wrote: »
    If a driver skips a stop with no reason, with people signalling for them to stop, then they should be reported. I cannot believe that this is a common occurrence except where two buses are operating together on the same bus route.

    It's not a common occurrence where one bus just drives past but what does happen frequently is where (mostly in the city centre) there are multiple buses at a bus stop and a bus stops very far back meaning that people have to run over to get it or perhaps cannot see it at all. This is very unfair on elderly people in particular. Then the bus overtakes the other buses effectively skipping the stop.

    Buses should ideally stop automatically at city centre stops without having to be signalled.


  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    VG31 wrote: »
    Yes the majority are fine. I reckon around 90% of Dublin Bus drivers are OK. But this should be 99%. The point I am making is that rude drivers are extremely rare in other European countries from my experience.



    I don't expect drivers to pull in again when they have left the stop but what I am referring to is instances where someone has almost reached the bus and the driver just drives off.

    There is a driver on my route who does this all the time where most other drivers would wait. The last time he was driving the bus I was on, twice he shut the door and drove off when someone was about a second or two from the bus. There is absolutely no excuse for that whatsoever; and the bus was running early.



    It's not a common occurrence where one bus just drives past but what does happen frequently is where (mostly in the city centre) there are multiple buses at a bus stop and a bus stops very far back meaning that people have to run over to get it or perhaps cannot see it at all. This is very unfair on elderly people in particular. Then the bus overtakes the other buses effectively skipping the stop.

    Once the driver has closed the doors, and even if the bus hasn't pulled away from the stop, they are then focussed entirely on driving, and using the offside mirror, and not focussed on whether people are running for the bus.

    That's what they are trained to do and they're not expected to open the doors again even if the bus hasn't moved off. Once they are in driving mode, they are instructed to do just that - it may seem rude to you, but that's the safety instructions.

    As for the stops - we do have an issue with too many routes using certain stops in the city centre - that's something that Dublin Bus, the NTA and DCC have to deal with. With the introduction of LUAS BXD, it will only get worse as the number of locations for bus stops is reduced even more. But I don't believe for one minute that drivers are deliberately leaving people behind as you're intimating - if it happens it's down to the poor infrastructure and drivers trying to do the best they can in the circumstances.


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    Yes the majority are fine. I reckon around 90% of Dublin Bus drivers are OK. But this should be 99%. The point I am making is that rude drivers are extremely rare in other European countries from my experience.

    Thats because in other European countries there isin't any driver interaction the driver just drives and nothing else. Its like the Luas no driver interaction.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    lxflyer wrote: »
    Once the driver has closed the doors, and even if the bus hasn't pulled away from the stop, they are then focussed entirely on driving, and using the offside mirror, and not focussed on whether people are running for the bus.

    That's what they are trained to do and they're not expected to open the doors again even if the bus hasn't moved off. Once they are in driving mode, they are instructed to do just that - it may seem rude to you, but that's the safety instructions.

    You are missing the point of what I said. There is no reason as to why a driver should not wait another two or three seconds for someone to reach the bus. He clearly saw them approaching from in front and just shut the doors in their faces! Most drivers do wait for a few seconds. Why wouldn't they? Only someone who hates their job and should not be dealing with customer would not. This driver is just nasty, he even smirks while he does it!

    It is a different matter if the bus has pulled off. But I am referring to when it has not.
    Stephen15 wrote: »
    Thats because in other European countries there isin't any driver interaction the driver just drives and nothing else. Its like the Luas no driver interaction.

    The a fairly generalised statement. In other European cities where is usually not any driver interaction. This is normally not the case in rural regions however. I have travelled a lot on rural bus routes in Germany and Austria and driver interaction is the norm there.


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    The a fairly generalised statement. In other European cities where is usually not any driver interaction. This is normally not the case in rural regions however. I have travelled a lot on rural bus routes in Germany and Austria and driver interaction is the norm there.

    Yes but this thread is about DB which is a city operation. If it was about BE then I might take your point into consideration.


  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    VG31 wrote: »
    You are missing the point of what I said. There is no reason as to why a driver should not wait another two or three seconds for someone to reach the bus. He clearly saw them approaching from in front and just shut the doors in their faces! Most drivers do wait for a few seconds. Why wouldn't they? Only someone who hates their job and should not be dealing with customer would not. This driver is just nasty, he even smirks while he does it!

    It is a different matter if the bus has pulled off. But I am referring to when it has not.



    The a fairly generalised statement. In other European cities where is usually not any driver interaction. This is normally not the case in rural regions however. I have travelled a lot on rural bus routes in Germany and Austria and driver interaction is the norm there.

    For clarity, I clearly did say that from the point that the driver had shut the doors, they are focussing on the road around them and not people running for the bus, even when they have not yet pulled away from the stop. That's the rule that they are trained to follow.

    Now if someone is clearly running to the stop in front of the bus and is in full view of the driver, then yes it would be nice of them to wait. But that's up to them ultimately. And it can mean buses being delayed if more people start running for it.

    At the same time, many people run up to buses from behind and bang on the doors after they have shut, but the bus hasn't pulled away, and expect the driver to open them. My point is that once the driver shuts the doors, they are then entirely focussed on driving, even if the bus has not yet pulled away.

    We are still talking about a very small number of individuals over a large workforce here, rather than it being widespread. That point needs to be made clear. In fact you seem to be indicating that it is one driver. Hardly representative if that's the case?


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    lxflyer wrote: »
    We are still talking about a very small number of individuals over a large workforce here, rather than it being widespread. That point needs to be made clear. In fact you seem to be indicating that it is one driver. Hardly representative if that's the case?

    I used that one driver as an example, I'm not saying he is the only one who does that. I agree that this minority does not represent drivers as a whole. In any customer-orientated private company such behaviour would not tolerated. However in Dublin Bus there is effectively no threat of dismissal.

    What I'm saying is that yes they are a minority in the company but that minority should not exist.


  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    VG31 wrote: »
    I used that one driver as an example, I'm not saying he is the only one who does that. I agree that this minority does not represent drivers as a whole. In any customer-orientated private company such behaviour would not tolerated. However in Dublin Bus there is effectively no threat of dismissal.

    What I'm saying is that yes they are a minority in the company but that minority should not exist.

    Well report them when it happens if you are that concerned.

    There's not much point posting about it here if you want to get changes to happen. An internet message board is nowhere near as effective as complaining directly to the company with specific instances and times.


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    I used that one driver as an example, I'm not saying he is the only one who does that. I agree that this minority does not represent drivers as a whole. In any customer-orientated private company such behaviour would not tolerated. However in Dublin Bus there is effectively no threat of dismissal.

    So have you never experienced rude staff in a shop because I certainly have.


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  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    lxflyer wrote: »
    Well report them when it happens if you are that concerned.

    There's not much point posting about it here if you want to get changes to happen. An internet message board is nowhere near as effective as complaining directly to the company with specific instances and times.

    I have complained to the company before but I just receive some copy and paste response and never receive any follow up.
    Stephen15 wrote: »
    So have you never experienced rude staff in a shop because I certainly have.

    Of course but it's rare. It's not a comparable situation as I can just simply avoid that shop if they are unwilling to do anything about it, I cannot avoid Dublin Bus unfortunately. A shop is also not a public service paid for by the taxpayer!


  • Registered Users, Registered Users 2 Posts: 18,584 ✭✭✭✭LXFlyer


    VG31 wrote: »
    I have complained to the company before but I just receive some copy and paste response and never receive any follow up.



    Of course but it's rare. It's not a comparable situation as I can just simply avoid that shop if they are unwilling to do anything about it, I cannot avoid Dublin Bus unfortunately. A shop is also not a public service paid for by the taxpayer!

    You're not going to get a report on what disciplinary actions the company takes if that's what you're expecting - that's an internal matter for them.

    But by all means you should report it.


  • Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭brokenarms


    Drivers are recruited on the bases of having good driving, communication and customer service experience. I am a year at it now, and all the new recruits have had experience in at least two of those fields stated above in past employment. (from what I seen).

    But they are also humans. And have bad days like every other human on the planet.

    Some times it hard to be firm and polite at the same time, all the time.

    I do know there are a few arseholes driving, but generally, they are a vast minority. 1 in 100 not 1 in 10 . I dont know why they are like that, as being nasty to other people has a negative result on how I would feel.

    I have most problems trying to enforce the rules. People get very upset if they say, cant bring their bike on, or have to dump a fresh cup of hot coffee, or come at me with paper money.
    But tough. I have to be firm. The rules are in place for good reason. Im not going to hold up or put at risk 70 tired people wanting to get home from work because one person does not know how to catch a bus.


  • Registered Users, Registered Users 2 Posts: 11,438 ✭✭✭✭Collie D


    brokenarms wrote: »
    Drivers are recruited on the bases of having good driving, communication and customer service experience. I am a year at it now, and all the new recruits have had experience in at least two of those fields stated above in past employment. (from what I seen).

    But they are also humans. And have bad days like every other human on the planet.

    Some times it hard to be firm and polite at the same time, all the time.

    I do know there are a few arseholes driving, but generally, they are a vast minority. 1 in 100 not 1 in 10 . I dont know why they are like that, as being nasty to other people has a negative result on how I would feel.

    I have most problems trying to enforce the rules. People get very upset if they say, cant bring their bike on, or have to dump a fresh cup of hot coffee, or come at me with paper money.
    But tough. I have to be firm. The rules are in place for good reason. Im not going to hold up or put at risk 70 tired people wanting to get home from work because one person does not know how to catch a bus.

    People like a good old moan. Thankfully most of the inspectors are past bus drivers, and are able to sort the serial moaners from the genuine complaints.

    Is that a rule?


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    brokenarms wrote: »
    Drivers are recruited on the bases of having good driving, communication and customer service experience. I am a year at it now, and all the new recruits have had experience in at least two of those fields stated above in past employment. (from what I seen).

    I have noticed that the new drivers are always polite and drive well. I've never had a problem with them. Either DB have upped their recruiting standards or they haven't been in the job long enough for their attitude to change!


  • Registered Users, Registered Users 2 Posts: 457 ✭✭Tickityboo


    Collie D wrote: »
    Is that a rule?

    Yes!! It's in the Dublin Bus bylaws but very rarely enforced.


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    Of course but it's rare. It's not a comparable situation as I can just simply avoid that shop if they are unwilling to do anything about it, I cannot avoid Dublin Bus unfortunately. A shop is also not a public service paid for by the taxpayer!

    Well there you go its rare just like on DB. If you avoided supermarkets where the staff have been rude to you then you'd be avoiding every single supermarket and if you did that then how would you eat since supermarkets have the monopoly on selling food.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    Collie D wrote: »
    Is that a rule?

    From the Dublin Bus bye-laws:
    "43. No person shall consume alcoholic drinks or other beverages or food while on the vehicle."

    It's not like that rule is enforced much though. And the food part is certainly never enforced.


  • Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭brokenarms


    Tickityboo wrote: »
    Yes!! It's in the Dublin Bus bylaws but very rarely enforced.
    https://www.dublinbus.ie/About-Us/Dublin-Bus-Bye-Laws/Passenger-Behaviour/

    That's a problem for me.
    It not fair on other customers who come in after them and sit in a bus full of take away packaging and half full coffee cups. They just dump all on the bus. And if they spill it all over themselves or someone else, well they would probably blame the bus driver.



    These are my own opinions by the way. Not necessarily that of the company.


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  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    VG31 wrote: »
    From the Dublin Bus bye-laws:
    "43. No person shall consume alcoholic drinks or other beverages or food while on the vehicle."

    It's not like that rule is enforced much though. And the food part is certainly never enforced.

    I've only ever seen that rule enforced once and that was on a guy trying to get onto a band new bus with a McDonalds which would have probably have stank the whole bus and leave a load of crumbs on a nice new bus.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    Stephen15 wrote: »
    I've only ever seen that rule enforced once and that was on a guy trying to get onto a band new bus with a McDonalds which would have probably have stank the whole bus and leave a load of crumbs on a nice new bus.

    That sounded like a good idea to enforce it on that occasion but it's easy to take food on in a bag or something so is really a pointless and unenforceable rule.

    Thankfully most people have enough sense not to eat noisy or smelly food on a bus.


  • Banned (with Prison Access) Posts: 903 ✭✭✭MysticMonk


    OP,you didn't happen to be using your phone when you got on did you?


  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    brokenarms wrote: »
    https://www.dublinbus.ie/About-Us/Dublin-Bus-Bye-Laws/Passenger-Behaviour/

    That's a problem for me.
    It not fair on other customers who come in after them and sit in a bus full of take away packaging and half full coffee cups. They just dump all on the bus. And if they spill it all over themselves or someone else, well they would probably blame the bus driver.



    These are my own opinions by the way. Not necessarily that of the company.

    I'm suprised you enforce those rules because I have never any other drivers do it. I've actually seen drivers and inspectors get on buses drinking coffee.

    I'd say thats just a rule thats used to cover the company/driver if an incident was to happen or someone was to bring on something that might stink out the whole bus or something inappropriate like a full dinner with plates, knives and forks.

    If they wanted the rule to be enforced they'd put a sign up along with the no smoking signs.


  • Registered Users, Registered Users 2 Posts: 3,560 ✭✭✭VG31


    brokenarms wrote: »
    That's a problem for me.
    It not fair on other customers who come in after them and sit in a bus full of take away packaging and half full coffee cups. They just dump all on the bus. And if they spill it all over themselves or someone else, well they would probably blame the bus driver.

    Would you say something if another driver got on the bus with a coffee?


  • Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭brokenarms


    Stephen15 wrote: »
    I'm suprised you enforce those rules because I have never any other drivers do it. I've actually seen drivers and inspectors get on buses drinking coffee.

    I'd say thats just a rule thats used to cover the company/driver if an incident was to happen or someone was to bring on something that might stink out the whole bus or something inappropriate like a full dinner with plates, knives and forks.

    If they wanted the rule to be enforced they'd put a sign up along with the no smoking signs.

    There are that many by-laws, it would be unpractical to post them all on a sign on a bus.

    I just follow my training. And would hate for you to have a cup of boiling hot liquid lashed all over you as I took off.
    I also hate litter bugs .

    So , I guess, im doing the right thing. In fact I know it.

    And I have the rules to back me up. I don't choose them. I drive safely , treat people well and do my job to the best of my ability. I also love doing it.

    The whole Irish thing of ignoring the rules that dont suit does not work with me. I am Irish by the way.

    Maybe ,, in my mind, if other drivers did not tolerate basic rules being broken , the service would be better. Clean, fast and more reliable.
    The bus is not a canteen. And has to go on till after midnight before a cleaning crew come on.
    If you have a look at DB Twitter, there is plenty of peeps complaining about having to throw a 5 euro cup of Starbucks away. Its not just me.
    VG31 wrote: »
    Would you say something if another driver got on the bus with a coffee?
    Although I would notice it, I would probably not say anything.
    But. I would expect them to take it away with them when they left. As I know they would ..


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  • Closed Accounts Posts: 7,907 ✭✭✭Stephen15


    brokenarms wrote: »
    I just follow my training.
    I also hate litter bugs .

    So , I guess, im doing the right thing. In fact I know it.

    And I have the rules to back me up. I don't choose them. I drive safely , treat people well and do my job to the best of my ability. I also love doing it.

    The whole Irish thing of ignoring the rules that dont suit does not work with me. I am Irish by the way.

    Maybe ,, in my mind, if other drivers did not tolerate basic rules being broken , the service would be better. Clean, fast and more reliable.
    The bus is not a canteen. And has to go on till after midnight before a cleaning crew come on.
    If you have a look at DB Twitter, there is plenty of peeps complaining about having to throw a 5 euro cup of Starbucks away. Its not just me.

    Yeah fair enough I guess. I personally don't like hot drinks so I never have had this problem but I have consumed food on the bus without issue so I'm surprised this rule is being enforced. But what someone brings a bag onto the bus and then pulls out a flask with tea/coffee/soup would you stop the bus and ask the person to leave or put it away.

    I remember a DB driver doing an AMA on here and him saying he/she 'justs lets the animals run wild' infering that he justs lets scumbags fight, vandalise the bus etc. in order to avoid confrontation. By enforcing all the rules are you not leaving yourself vunerable to attack.


  • Registered Users, Registered Users 2 Posts: 910 ✭✭✭XPS_Zero


    Stephen15 wrote: »
    I remember a DB driver doing an AMA on here and him saying he/she 'justs lets the animals run wild' infering that he justs lets scumbags fight, vandalise the bus etc. in order to avoid confrontation. By enforcing all the rules are you not leaving yourself vunerable to attack.

    They can only enforce them within the bounds of reason though, and only some of them. The more famous example that has come up several times now is someone with a pram is in the wheelchair space and won't fold it up.

    So the driver asks them to fold it, I've seen this twice over the years personally. Most people use their common decency and start doing it when they see the wheelchair passenger in the que or notice the beeping of the ramp, but some don't. What' exactly is he/she meant to do if they refuse?
    Most of the time the threat of being turfed off the bus and if you refuse to leave the driver sitting there until the guards arrive to drag you off, while the rest of the bus fumes at you, is enough, the shame is enough, or just recognizing the drivers legally in charge of the vehicle is enough...but if they say "f--k you", what can he do? This is a more complex situation than a fight or antisocial behaviour where there is an easy remedy, call the cops and they'll drag them off and arrest them. It's not a criminal offense to refuse to fold a buggy though, all you could do is order her off and when she refuses it's trespassing, that's the same common law powers private security use to throw you out of a club.

    Theres that, and him getting out of the cab and physically shoving her aside or even gently. so there are your two options in that situation....I'm about to say something that might get me lambasted but I don't care.....all you need to do to see how those two options would pan out is listen to daytime radio. 4FM Niall Boylan, 98FM Adrian and Jeremy, or the FM104 equivalent. THere is a subset of stay at home mothers/single mothers in Ireland, all of a particular brand, who get rather .....hysterical...whenever anything connected to their kids come up.
    Most parents are hard wired to be overprotective of their kids but most people regulate that instinct just like we don't rape someone we think is hot and don't punch someone who annoys us, but this type can't regulate it and don't have the IQ to process concepts like 'there are other people in the world and they have a perspective and a right to your basic consideration'.

    Listen to those shows, these cows have nothing to do with their days during any downtime not directly taking care of the kids but to imagine all kinds of threats about to befall them, they take photos of men "at the park"...that's it...this is a new thing...men "at the park" or "at the beach"...NOT THE PLAYGROUND...the park...which they apparently don't realize is not just for kids.. who are "lookin at" their kids...were not allowed look at kids now apparently. These whack jobs are taking photos and putting them up on Facebook calling them pedophiles, which they apparently don't know is slander and very illegal (even if you do it online, no the nets not f___g lawless you twats), their second move fav way to spend their time is to dream up fantasy/urban legend near miss kidnappings JUST AVERTED... by mysterious white vans or cars IT HAPPENED TO MY COUZIN JA-CIN-TE OVER DE ROAD she'll scrawl on Facebook (seriously if facebook is to be believed every council estate in Dublin, Limerick and Cork is sprawling with child predators in vans and their fav tactic is to slow down next to a child then get scared and decide...not to kidnap anyone afterall I guess?..no no sorry it's because I saw de car and I started screaaaaamin "Nahhhalllie Nahhhhalie get back here now! get away from dat bleedin car!" and he took off...that traffic light changing from red to greeen was just a coincidence....groundhog day was interrupted and I became Liam Neeson in Taken, the brave character courageously charging into danger to save my kid....so I did....anyway *COUGH* got side tracked there on a rant on a pet issue ANYWAY...point is these b1tches are mental cases and think the world exists to harm their kids (maybe we should, save ourselves the 30k a year in prison costs when they hit---no no no bold! bad thinking thats very bad thinking...) ..you touch that pram and these cows will be screamin "ASSAULT!!! ASSAULT!!! their friends taking out their phone for some shaky camera footage to make the situation look like far more of a scuffle than it actually was, and this type can't scuff their knee without suing someone so then you've that to deal with and your gob****e bosses will probably settle just to make them go away.


  • Registered Users, Registered Users 2 Posts: 78,644 ✭✭✭✭Victor


    XPS_Zero wrote: »
    It's not a criminal offense to refuse to fold a buggy though, all you could do is order her off and when she refuses it's trespassing
    I think you might find something in the bye-laws about obeying notices.


  • Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    XPS_Zero wrote: »
    It's not a criminal offense to refuse to fold a buggy though, all you could do is order her off and when she refuses it's trespassing, that's the same common law powers private security use to throw you out of a club.

    Actually it is a criminal offence to a:- refuse any lawful request made of the driver and b: to remain on the bus when requested to leave.

    When she refuses to fold a buggy she may be commiting an offence depending on the circumstances, but when she refuses to leave she is committing an offence.

    Also there is no common law power which allows private security to "throw you out of a club".


    Victor wrote: »
    I think you might find something in the bye-laws about obeying notices.

    Only in relation to entey/exit doors and bus stops.


  • Moderators, Sports Moderators Posts: 15,739 Mod ✭✭✭✭dfx-


    Recently I reported an incident where a driver called me a ****ing bitch to my partner after I stated my destination to the bus driver on getting on the bus using leap, waited for the beep, then walked off. Apparently I did not wait for my ticket to be printed, which he then threw out.

    This sounded bizarre to me as I am a frequent user and was under the impression there are no paper tickets unless using the companion function as the fare information is stored on the card. Is that not the case? I get 15+ busses a week and on the ones where I have to interact with the driver have never seen or heard of tickets being printed. In this case it was an extra waste of time as I had hit the weekly cap and was travelling for free anyway. Dublin Bus did not state in their reply that the driver shouldn't have been printing tickets for leap.

    The only reason for customers, as mentioned above, is the companion fare.

    What was the ticket he printed out and threw away? It may not have been a fare.

    From experience of driver interaction on leap, a lot of drivers do not know the fine detail of their route or common stops or landmarks. (They're also not aware of how Rambler tickets work on a leap card). They often give the full fare to the last stop on mentioning a stop they don't know.

    So if you know you will hit the cap, it's easier to go to the validator.


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