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Touch site problem - black page while loading

  • 30-06-2017 10:06pm
    #1
    PaulKK
    Registered Users, Registered Users 2 Posts: 2,279 ✭✭✭


    Hi,

    I'm seeing an annoying issue at http://touch.boards.ie/browse/all over the past week or more.

    It hangs for a couple of minutes on chrome on Android consistently.

    You can scroll down maybe 15-20 categories but it doesn't accept a selection and the a-z button doesn't appear at the right.

    After maybe 2 minutes it finally loads properly.

    Seeing it across devices.

    Any chance ye could take a look?


Comments

  • #2
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Thanks Paul, yes there does seem to be an issue there I'm seeing it here on my phone too. It seems to load properly eventually but is taking much longer than it should to do so. I've flagged it with the team, they'll fix it as soon as they can.

    How can I? User's guide to some features on the new site



  • #3
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    Hi apologies for the delay on this - it would seem that this is an issue caused by one of our 3rd party providers. We've been in contact with them and asked them to resolve. Hopefully should have a more comprehensive update soon.


  • #4
    Esel
    Registered Users, Registered Users 2 Posts: 23,091 ✭✭✭✭Esel
    Not Your Ornery Onager


    Getting this issue on touch for the last few weeks.

    Not your ornery onager



  • #5
    miezekatze
    Registered Users, Registered Users 2 Posts: 1,341 ✭✭✭miezekatze


    Hi,

    I use the touch site on my phone, Samsung browser. Today I started noticing that when I scroll down in some threads, after a few posts all I can see is a black page for the rest of it. If I want to go to the next page in the thread I have to scroll back to the top and access the next page via the top, sometimes it's the same issue on the next page and sometimes not. Is it just me?


  • #6
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    Known issue, see here: http://www.boards.ie/vbulletin/showthread.php?t=2057758812


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  • #7
    ThisRegard
    Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    When I open the A-Z page of topics on the touch site the page will hang and become unresponsive. I think it's due to the rendering of the slide out quick pick tab from the right. I'm unable to refresh the page and I have to close it altogether.

    If I try scroll quickly down to the topic I want I'm met with a black screen as the page hasn't fully rendered.

    It's happening a while on more than one device


  • #8
    Esel
    Registered Users, Registered Users 2 Posts: 23,091 ✭✭✭✭Esel
    Not Your Ornery Onager


    Boards.ie: Ronan wrote: »
    Known issue, see here: http://www.boards.ie/vbulletin/showthread.php?t=2057758812

    Link is to this thread?

    Firefox on Android was verrry slow on touch site until I recently installed uBlock Origin add-on. Load speeds are vastly improved...

    Not your ornery onager



  • #9
    h57xiucj2z946q
    Closed Accounts Posts: 2,267 ✭✭✭h57xiucj2z946q


    Esel wrote: »
    Boards.ie: Ronan wrote: »
    Known issue, see here: http://www.boards.ie/vbulletin/showthread.php?t=2057758812

    Link is to this thread?

    Firefox on Android was verrry slow on touch site until I recently installed uBlock Origin add-on. Load speeds are vastly improved...
    Yes the site is destroyed with ads and tracking crap. See here: https://www.boards.ie/b/thread/2057747820#104185725


  • #10
    Boards.ie: Ronan
    Closed Accounts Posts: 301 ✭✭Boards.ie: Ronan


    Should be resolved now.


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