Proof of payment

Gicanani

I asked for a proof of payment on Tuesday, the person on the chat told me would talk 2 days for an answer, I went to the help desk section and made the question, just as told by your chat agent. The help desk told me would take 1-2 business days, I need the proof of payment today. I need to send it to my university to proof I paid for a the event I want to go and today is the last day to enroll.

I have screenshots of everything. Where is my proof of payment???

Bank of Ireland: Darren

Gicanani wrote: »

I asked for a proof of payment on Tuesday, the person on the chat told me would talk 2 days for an answer, I went to the help desk section and made the question, just as told by your chat agent. The help desk told me would take 1-2 business days, I need the proof of payment today. I need to send it to my university to proof I paid for a the event I want to go and today is the last day to enroll.

I have screenshots of everything. Where is my proof of payment???

Hi Gicanani,

Thank you for contacting us here.

I am very sorry that you have not received this proof of payment as of yet. Can I ask you to send us a private message with the reference number of the "Ask a question" message that you have sent so that we can have a further look into this for you.

Thanks again,
Darren.

Gicanani

Hi Darren, I just tried to send you a private message but I wasn't allowed to.

How should we proceed??

Bank of Ireland: Darren wrote: »

Hi Gicanani,

Thank you for contacting us here.

I am very sorry that you have not received this proof of payment as of yet. Can I ask you to send us a private message with the reference number of the "Ask a question" message that you have sent so that we can have a further look into this for you.

Thanks again,
Darren.

Bank of Ireland: Tara

Hi Gicanani,

We've sent you a pm from our reps account that you can reply to.

Thanks,
Tara