Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Jump in bundle price

  • 29-06-2017 12:30am
    #1
    boekind
    Registered Users, Registered Users 2 Posts: 21 ✭


    Hi

    I was on a plan which gave me eir fibre for €45.00 and eir Talk Off-Peak Mobile 60 for €12.00, on top of this I was getting a €10 discount giving a total of €47.00.
    I knew that the €10 discount was finishing up last month so I was expecting €57.00 but the bill was actually €87.00 this month.
    Looking at the myeir account it appears that the eir Talk Off-Peak Mobile 60 part of the bundle is now suddenly €42.00.
    Can you please explain this price increase? I would also like to know if I'm currently under contract ? how do I go about getting this info?


    Regards
    J


Comments

  • #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi boekind,


    Thanks for getting in touch.


    Can you please PM me your account number and full name and I will look into this for you?


    Thanks,
    Anna


  • #3
    boekind
    Registered Users, Registered Users 2 Posts: 21 ✭boekind


    eir: Anna wrote: »
    Hi boekind,


    Thanks for getting in touch.


    Can you please PM me your account number and full name and I will look into this for you?


    Thanks,
    Anna
    Its okay I got the issue sorted elsewhere, it was just a billing error 


  • #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    No problem at all.

    I'm glad to hear it has been sorted :D

    Please feel free to get back in touch if you require any further assistance.

    Thanks,
    Anna


Advertisement