Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Can't transfer media files from Samsung S6

  • 23-06-2017 3:27pm
    #1
    Jimmyswinnin
    Registered Users, Registered Users 2 Posts: 30 ✭


    Hi folks,
    I'm looking for advice. I have some old videos and photos on my Samsung Galaxy S6 that I need to transfer to a computer. When I connect the phone to the computer it recognizes the device alright but when I open the photos/videos folder it's showing up as being empty. Any advice would be greatly appreciated. I've tried the basics, making sure its unlocked, rebooting but to no avail.
    Tagged:


Comments

  • #2
    GBX
    Registered Users, Registered Users 2 Posts: 12,135 ✭✭✭✭GBX


    Does it show that its connected but charging? Check within the settings if there is an option to change USB connections so that MTP transfer is on when connected by USB.


  • #3
    Jimmyswinnin
    Registered Users, Registered Users 2 Posts: 30 ✭Jimmyswinnin


    Oh you legend! Sorted, thanks so much!!!


  • #4
    GBX
    Registered Users, Registered Users 2 Posts: 12,135 ✭✭✭✭GBX


    No worries - glad to help.


Advertisement