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Last Week's Top Five Queries (Week Ending 18.06.2017)

  • 19-06-2017 2:43pm
    #1
    Irish Water: Siobhan
    Closed Accounts Posts: 172 ✭✭


    1) Fees for water connections in Donegal?

    Irish Water has been responsible for the provision of water services since January 2014. As of this date, and with the approval of the Commission for Energy Regulation (CER), Irish Water has been applying Interim New Connection Charges in the form of (i) Works Fees; and (ii) Infrastructure Fees; and (iii) Supplemental Fees (where applicable). These fees are the equivalent of (i) Connection Fees; and (ii) that portion of Development Levies which the Local Authorities (LAs) were formerly entitled to charge for water and/or waste water infrastructure; and (iii) Supplemental development contribution schemes respectively.

    The previous Local Authority Connection Fee is now called a Works Fee and the previous Local Authority Development Levy (for water or waste water connections) is now called an Infrastructure Fee. Both these fees are now charged by Irish Water as they were charged in the Local Authorities on the 31st of December 2013. Please note that these charges and the calculation of these charges differ from one Local Authority to the next.

    During the interim period (until the CER approves an enduring Connection Policy), Irish Water charges customers in accordance with the CER approved 'Water Charges Plan'. Sections 21 and 22 of the Water Services Act (No. 2) 2013 sets out that Irish Water shall charge customers as calculated in accordance with the approved Water Charges Plan. The current Water Charges Plan states (at Section 6) that in relation to new connections, Irish Water is entitled to charge an amount 'equivalent to the water and Wastewater related development levies which the Local Authorities were formerly entitled to charge'.

    In regards to the connection charges for the water and wastewater connection with both mains running along the road frontage located within the County Donegal, an estimated connection charge of E2,825.95 is appropriate, assuming no additional works. Again, these charges are based on what Donegal County Council would have charged as of 31 December 2013. The breakdown of these charges would be:

    1) Works Fees: E570.00 (minimum standard charge)
    - Water Connection: E285.00 (minimum standard charge). Additional charges may apply on a case by case basis.
    - Wastewater Connection: E285.00 (minimum standard charge). Additional charges may apply on a case by case basis.

    2) Infrastructure Fee (Water only): E2,255.95
    - Floor Area = 190m2
    - Residential Infrastructure Fee – Water Services (House/Apt over 160m2 - 200m2) = E1,877.37
    - Residential Infrastructure Fee – Wastewater Services (House/Apt over 160m2 - 200m2) = E378.58

    3) Total Connection Charge (Water only): E6,964.20
    Connection Works Fees in Co. Donegal are generally calculated on a case by case basis, incorporating a standard minimum charge. In regards to Infrastructure Fees, below is a table outlining the Infrastructure Fees for Water and Wastewater Services for residential developments in County Donegal. These fees are based on the Donegal County Council Development Contribution Scheme in place on 31st December 2016 and have been indexed accordingly:

    House/Apt 160m2 or less: Water: E1,877.37 Waste:E124.46
    House/Apt over 160m2 - 200m2: Water: E1,877.37 Waste: E378.58
    House/Apt over 200m2: Water: E2,613.79 Waste: E378.58
    Holiday Home/Apt: Water: E3,044.24 Waste: E378.58
    Holiday Home/Apt (5 or more): Water: E1,903.30 Waste: E378.58
    Caravan/ Mobile Homes: Water: E1,037.22 Waste: E0.00

    Specific connection charges should not be assumed on the basis of the information in this response, Irish Water will confirm the cost of a connection on a case by case basis in line with the LA development scheme in effect on 31st Dec 2013.

    We are currently awaiting an update on revised charges for Donegal and Roscommon and will post these when received.

    2) Group Sewerage Scheme Registration

    If you would like confirmation as to whether your Group Water Scheme is registered with Irish Water, please PM your exact location and we will be happy to follow up.


    3) Strange chlorine taste in water in Watergrasshill

    If you have noticed that your supply seems to have a strong taste or is discoloured, please provide the following details by PM and we will be happy to help.

    Name; 
    Address; and
    Contact number.
     

    4) Water supply in Ballinagarby, Moate, Co. Westmeath

    You can keep up to date with supply disruption noticed for your area by checking out our website wtr.ie/SupplyInfo.

    You can also follow @IWCare on Twitter for service and supply notices.

    5) How I can get my liability confirmation

    If you are a tenant looking for proof that your account is up to date you can find more information on water charges and Landlord and Tenants here.

    If you would like us to provide you with confirmation that your account is up to date, we will be happy help if you can provide the following details:

    - Name;
    - Address; and
    - Contact number;

    Alternatively, you can email us on customerservice@water.ie


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