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Large Bill

  • 14-06-2017 11:34am
    #1
    lenoude
    Registered Users, Registered Users 2 Posts: 229 ✭✭


    Hi,

    I had an efibre package and just added eir mobile just over a month ago.

    This month I have received an extremely high bill, the agent on the Live Chat says a charge of 100 was applied for my usage in the 1st month, but I regularly check my allowance and received no message regarding getting close to my data limit. 

    Can someone check this for me?

    Thanks 


Comments

  • #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi lenoude,

    Thanks for getting in touch :D

    I am really sorry to hear that.

     Can you please PM me your account details and I will be more than happy to look into this for you? 

    Thanks,
    Anna.


  • #3
    lenoude
    Registered Users, Registered Users 2 Posts: 229 ✭✭lenoude


    eir: Anna wrote: »
    Hi lenoude,

    Thanks for getting in touch :D

    I am really sorry to hear that.

     Can you please PM me your account details and I will be more than happy to look into this for you? 

    Thanks,
    Anna.
    Hey Anna, I PM'd my details there. 

    Thanks !


  • #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    No problem :D

    Thanks, 
    Anna. 


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