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Idmobile data sim. How to receive account verification text?

  • 09-06-2017 8:37pm
    #1
    chabsey
    Registered Users, Registered Users 2 Posts: 1,363 ✭✭✭


    I've bought an Id mobile data sim and have it successfully working. However I note need to set up and account for it so I can add more credit.

    When trying to set up an account I am asked for my mobile number and I enter the number associated with my data sim.

    I cannot get the text it sends in order to get the pin.

    I've tried putting the sim into my phone, it's recognised and the data works but I get no texts.

    I have it in a zte mobile dongle and the id guy said to attach it to my pc which I've tried but cannot see anything​. I've accessed the local host control panel but it shows no texts.

    I just need to get past this one stage to activate my account but can't manage it.

    Any ideas?


Comments

  • #2
    magentis
    Closed Accounts Posts: 2,249 ✭✭✭magentis


    I would run away.Worst experience I have had in 25 years using mobile networks.


  • #3
    chabsey
    Registered Users, Registered Users 2 Posts: 1,363 ✭✭✭chabsey


    magentis wrote: »
    I would run away.Worst experience I have had in 25 years using mobile networks.


    That doesn't sound good! Functionally it seems ok, the data works. But I just cannot create an account to top up online. Very annoying.


  • #4
    CVB
    Registered Users, Registered Users 2 Posts: 472 ✭✭CVB


    Please call iD mobile customer care on 0897001747

    Thanks

    CVB


  • #5
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,183 Mod ✭✭✭✭MarkR


    I think you may have to top up first. Saying that, I am currently having an issue with not receiving authentication texts from KBC.

    Their support is quite poor.


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