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MyTaxi charging for journey not taken

  • 07-06-2017 1:57pm
    #1
    ViniciusD
    Registered Users, Registered Users 2 Posts: 10 ✭


    I just wanted to warn you about an issue I am having with MyTaxi:

    On 4th of June I requested a taxi from the app. I got a message that the driver was finishing a journey and would pick me up soon.

    When the driver got near to my location I got the notification that I was charged 12.20 and the driver disappeared.

    I was not on the journey, he was on the way to pick me up. This is very frustrating, this never happened when I was using Hailo. I am trying to engage someone from MyTaxi but there's no support! I already sent email, tweeted them, nothing! They don't get back to me!

    I strongly suggest you to UNLINK your debit/credit card from the APP!!

    Here is my "ticket number" that nobody answers: 482530
    Tagged:


Comments

  • #2
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    Nobody can answer your ticket number here though either. I suggest to keep trying their customer service email.


  • #3
    testicles
    Closed Accounts Posts: 1,198 ✭✭✭testicles


    This post has been deleted.


  • #4
    Annasopra
    Registered Users, Registered Users 2 Posts: 41,156 ✭✭✭✭Annasopra


    Its a bit rude to tell someone to calm down.

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



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