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Eir TV - accessing recordings on multi-room box possible?

PAKNET · 2017-06-06 09:03:09

Hi Have a query in regards Eir TV as there's field reps doing our area at the moment in relation to fibre to the home rollout. One of the important factors for me is the ability to access recordings on all boxes - both Sky Q and Vodafone's TV offer this feature. According to the reps, it IS possible to access recordings…

06-06-2017 9:03am

#1

PAKNET

Closed Accounts Posts: 226 ✭✭

Join Date: December 2016

Posts: 213

Hi

Have a query in regards Eir TV as there's field reps doing our area at the moment in relation to fibre to the home rollout.

One of the important factors for me is the ability to access recordings on all boxes - both Sky Q and Vodafone's TV offer this feature.

According to the reps, it IS possible to access recordings that are made on the main box from your multiroom boxes as well.

However, according to your website, it is NOT.

I know from past experience when I was part of the early Eir TV trials, that it was NOT possible then - but of course things change.

I checked with live chat on two separate occasionsÂ as I was a little confused at this stageÂ and both repsÂ were quite adamant that it IS possible.

So - which is it?

Can you set/view recordings on the main box from the multiroom boxes?

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Comments

#2 06-06-2017 2:30pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi PAKNET,

Thanks for getting in touch.

I'm very sorry you had been advised of this, however, this is incorrect.

I'm afraid you are only able to record on the main box.

Thanks,
Anna

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#3 06-06-2017 8:49pm

PAKNET

Closed Accounts Posts: 226 ✭✭

Join Date: December 2016

Posts: 213

Thanks.

Seems the sales rep and live chat are misinformed so.

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#4 07-06-2017 8:09am

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

I do apologise for this PAKNET.

Thanks,
Anna

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