Microsoft Support

Blue Badger

Currently dealing with Microsoft online support while arsing around on my phone. IT lad's name is Rei. And he is clearly not a native speaker... He's now trying something with control of my computer as his first two ideas didn't work.

This may take a while.

Anyone had any fun interactions with these lads?

And is it bad that my first thought was, 'Jaysus, another Indian'?

me_irl

Hang up and kick the lad off NOW!

Blue Badger

I also have a stop watch going at the mo. I tried phone support first and my computer said that I should be contacted within two minutes.

It's now been roughly 25 with no sign of that call.

pjohnson

Blue Badger wrote: »

Currently dealing with Microsoft online support while arsing around on my phone. IT lad's name is Rei. And he is clearly not a native speaker... He's now trying something with control of my computer as his first two ideas didn't work.

This may take a while.

Anyone had any fun interactions with these lads?

And is it bad that my first thought was, 'Jaysus, another Indian'?

Have you met the nigerian prince yet?

Atlantic Dawn

It's fun just taking the pure piss out of them, ask them what colour should the mouse cursor be and what's his favourite humming noise. Ask him if you put the internet cable in vertically will it run faster than horizontally as the data might flow better down the line.

Blue Badger

Lads, it's official Microsoft support haha. No Nigerians.

Blue Badger

Atlantic Dawn wrote: »

It's fun just taking the pure piss out of them, ask them what colour should the mouse cursor be and what's his favourite humming noise. Ask him if you put the internet cable in vertically will it run faster than horizontally as the data might flow better down the line.

One of the lads kept a conversation going by saying he had six computers and didn't know which one they were referring to. Went on for ages until he said that he'd have to fire up the auld coal-powered one, the guy hung up then.

me_irl

Blue Badger wrote: »

Lads, it's official Microsoft support haha. No Nigerians.

Did they mention that your PC has "a lot of issues" and made you go in to the event viewer to show you all these "viruses"?

It's a known scam.

cython

Blue Badger wrote: »

Lads, it's official Microsoft support haha. No Nigerians.

That sounds like something the Nigerians would say to you.... :pac:

Blue Badger

me_irl wrote: »

Did they mention that your PC has "a lot of issues" and made you go in to the event viewer to show you all these "viruses"?

It's a known scam.

I specifically contacted Microsoft, this isn't just some email or phone call I received

degsie

Ask if he knows what bhenchod means.

Your Face

Might get a curry tonight.

Blue Badger

Feck me, he still can't figure it. I'm losing valuable drinking time here.

Doctor Nick

If you contacted them and it isn't that well known scam why do you want to waste their time or wind them up?

Atlantic Dawn

Blue Badger wrote: »

I specifically contacted Microsoft, this isn't just some email or phone call I received

Sorry, I thought it was a scam caller you got, be nice :pac:

Blue Badger

Aha, he may have figured it! Looks like an update didn't install correctly.

Donald Trump

Blue Badger wrote: »

Currently dealing with Microsoft online support while arsing around on my phone. IT lad's name is Rei. And he is clearly not a native speaker... He's now trying something with control of my computer as his first two ideas didn't work.

This may take a while.

Anyone had any fun interactions with these lads?

And is it bad that my first thought was, 'Jaysus, another Indian'?

Indian sez you?
More like a feckin cowboy!

(Ask him if he's Leo's cousin)

Boom_Bap

I bet I could fix it quicker that him.

Blue Badger

Feck me, over an hour with Indian and he said it was done. Restarted the PC as told and nothing has changed.

Just began round 2. With obviously another native English speaker. Named Jhea.

Blue Badger

Lads, I'm cracking open beer number one.

Boom_Bap

Blue Badger wrote: »

Feck me, over an hour with Indian and he said it was done. Restarted the PC as told and nothing has changed.

Just began round 2. With obviously another native English speaker. Named Jhea.

Ah so they turned off and back on again

FanadMan

Why the hell didn't you post the problem to the Computers and Technology forum? http://www.boards.ie/vbulletin/forumdisplay.php?f=9

You would be on your 10th pint by now.

Blue Badger

FanadMan wrote: »

Why the hell didn't you post the problem to the Computers and Technology forum? http://www.boards.ie/vbulletin/forumdisplay.php?f=9

You would be on your 10th pint by now.

I thought it would be as simple as giving them control of the computer for 5min xD

degsie

Finally, a classic AH thread. I'm riveted....

Blue Badger

I told Jhea I was grabbing a beer. He said he wished he had one too.

We've clearly developed a rapport.

Blue Badger

Jhea had control of the computer and literally just clicked on restart. Connection lost. No support. Wtf.

crazyderk

.

corner of hells

You might have ring that place in Dun Laoghire.

Blue Badger

Captain's log, 21:09. Having successfully reestablished contact with Jhea, I am proceeding with asking what is he doing.

Boom_Bap

Blue Badger wrote: »

Jhea had control of the computer and literally just clicked on restart. Connection lost. No support. Wtf.

When I worked in tech support for an ISP, any time we wanted to get rid of a caller we would tell them to unplug their modem. Classic move from Jhea. Classic.

Blue Badger

He's lucky this is now only beer number 2.

'Coz when I go at it, I do go at it awful hard.'

Blue Badger

Oh my god, Jhea. You're breaking my heart here

Blue Badger

Jhea has just told me to contact phone support.

Hsjckdbsivuksbeiak@#@jdien!!?!!!

indioblack

Boom_Bap wrote: »

Ah so they turned off and back on again

Shame British Airways didn't do that.

degsie

Is it over? Did I miss something?

stimpson

A friend that worked in Microsoft told me he used to wait until after lunch to ring tech support as the US guys would be online and you have less chance of getting one of the lads in Mumbai.

Blue Badger

Ehhh... I'm on the 5th tech guy. The 4th did something and seemingly completely wiped my computer...

The 5th is trying to recover the data...

It's been like six hours and now my computer has just been shagged by Indian tech support...

degsie

What's the name of the 5th guy?

Blue Badger

degsie wrote: »

What's the name of the 5th guy?

I think it was Aaron or something like that. His English was abysmal.

They've raised a case number for me and will follow up.

I am now going to go scream into a pillow and sleep.

FanadMan

Said it before and will say it again......ask here

the_syco

FanadMan wrote: »

Said it before and will say it again......ask here

He's having too much fun being screwed by premium support than to ask for help?