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Blue Screen Help - Toshiba Satellite L50 - "boot configuration data missing"

  • 27-05-2017 8:02am
    #1
    SpatialPlanning
    Registered Users, Registered Users 2 Posts: 318 ✭✭


    Hi all,
    I've been having trouble with a laptop I bought 2 or 3 years ago. It went to blue screen about six months ago and I have left it like that as I have a work computer. I'm hoping I can repair it now. I live abroad so if I can fix it myself, I'll do that. If not, I'll take it to a repair shop. 
    The message I'm getting is:
    The boot configuration data for your PC is missing or contains errors.
     
    File:\EFI\MICROSOFT\BOOT\BCD
     
    Error code: 0xc0000185
     
    You’ll need to use recovery tools. If you don’t have any installation media (like a disc or USB device)contact your PC administrator or PC/Device manufacturer.
    I'm not the best at computer repair... When I go to the Toshiba site to try to download new drivers it said that they stopped offering that option as of March 31st, 2017. 
    Any advice or ideas?
    Thanks in advance.


Comments

  • #2
    Sweetemotion
    Registered Users, Registered Users 2 Posts: 2,526 ✭✭✭Sweetemotion


    Try taking out the ram and put it in again, then restart your laptop.


  • #3
    SpatialPlanning
    Registered Users, Registered Users 2 Posts: 318 ✭✭SpatialPlanning


    Hi. Thanks for the suggestion. I just tried that now but no luck. Same blue screen with the same message. Any other ideas on what I might be able to do?


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