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VW Warranty

  • 24-05-2017 2:21pm
    #1
    Registered Users, Registered Users 2 Posts: 510 ✭✭✭


    Hey guys,
    Just wanted to double check that if I have a 2016 Volkswagen bought from England am I eligible for 2 years warranty over here and 3 in total if I bring it up north?
    Want to get the car checked out as it has a whine/humming noise whenever it's at idle while it's still under warranty.
    Thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    You have the remainder of 24 months from it's date of first reg in the UK to avail of here. So at a worst case, you will have coverage until January 18.

    The third year is only applicable in the UK, the third year is also only applicable if you do not exceed 60k miles/ 90k kms in the first 24 months.


  • Registered Users, Registered Users 2 Posts: 510 ✭✭✭AH92


    Deadly thanks guys I'll give vw ireland a ring. Is it as easy as ringing up the dealer afterwards and asking them to look at car for me as I think something is wrong?


  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    Yeah, just ring a dealer and make a booking.


  • Registered Users, Registered Users 2 Posts: 2,136 ✭✭✭Moanin


    OSI wrote: »
    You'll have to ring VW Ireland to be sure, but given Irish cars have a 3 year warranty anyway I don't see it being an issue. I know in the past Audi would honour the 3rd year UK cars got, despite Irish cars only having 2.

    You could always bring to a dealer in NI for any warranty work in the 3rd year if applicable?


  • Registered Users, Registered Users 2 Posts: 68 ✭✭Madnash


    I was in vw getting parts recently and a guy came in looking for a socket to fit vw lock nuts on his vw passat. The parts guy asked him where he bought the car and he replied I bought it up the north, the parts guy replied well ya may go back up the north then and get it off them we don't do anything like that....


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  • Registered Users, Registered Users 2 Posts: 3,795 ✭✭✭Neilw


    Madnash wrote: »
    I was in vw getting parts recently and a guy came in looking for a socket to fit vw lock nuts on his vw passat. The parts guy asked him where he bought the car and he replied I bought it up the north, the parts guy replied well ya may go back up the north then and get it off them we don't do anything like that....

    That was just an ignorant parts guy, plenty of them about.


  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    Most people who have lock nuts with a lost key come to parts looking to buy a replacement key which cannot be bought, there is no way to source a replacement, with VW anyway.

    You can only have the old ones forcefully removed and replace with a bit set of lock nuts and key. These sets are around €75 which people usually bulk at, this is when the customer usually tells the parts person they don't want to spend €75 and asks "what should they do?".

    Parts will then always advise to go back to the supplying/ servicing dealer to see if they have retained the lock nut, that's their only other option really if they want a free fix.


  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    From the manufacturers point of view, your right, they could do more to facilitate it but they probably dont want to. At dealer level there is simply no provision or way to order a replacement key.

    Dealers do keep a master set, as you say there is something like 48 current variations, so not too many and generic removal tools are widely available. Getting them off is easy in that regard but a dealer who doesn't know you isn't going to remove your lock nuts for you for free so you can buy your tyres and brakes somewhere else, which is understandable I suppose.


  • Registered Users, Registered Users 2 Posts: 544 ✭✭✭SBPhoto


    OSI wrote: »
    You'll have to ring VW Ireland to be sure, but given Irish cars have a 3 year warranty anyway I don't see it being an issue. I know in the past Audi would honour the 3rd year UK cars got, despite Irish cars only having 2.
    Audi has a 3year warranty in Ireland


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭Bazzy


    Madnash wrote: »
    I was in vw getting parts recently and a guy came in looking for a socket to fit vw lock nuts on his vw passat. The parts guy asked him where he bought the car and he replied I bought it up the north, the parts guy replied well ya may go back up the north then and get it off them we don't do anything like that....

    And thats why people dont go to main dealers what an ignorant pr1ck no need for it whatsoever

    That customer has a VW car he has a store full of VW parts and thats the attitude he's giving no room for people like him in any business


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  • Registered Users, Registered Users 2 Posts: 252 ✭✭Hebegeebee


    Most people who have lock nuts with a lost key come to parts looking to buy a replacement key which cannot be bought, there is no way to source a replacement, with VW anyway.

    You can only have the old ones forcefully removed and replace with a bit set of lock nuts and key. These sets are around €75 which people usually bulk at, this is when the customer usually tells the parts person they don't want to spend €75 and asks "what should they do?".

    Parts will then always advise to go back to the supplying/ servicing dealer to see if they have retained the lock nut, that's their only other option really if they want a free fix.

    I bought a replacement security locking key at the VAG dealer in Cork city for my A4, if I recall it cost me about €50 last year.


  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    Hebegeebee wrote: »
    I bought a replacement security locking key at the VAG dealer in Cork city for my A4, if I recall it cost me about €50 last year.

    Maybe Audi supply them but VW definitely don't.

    That said, for that money it sounds like they may have just dome you a deal on a new set.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Hebegeebee


    Very true and I know now you can get a new set of locking bolts online for about €40 but I needed to get the old ones off and they were fine to re-use.


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Hebegeebee


    I can't understand why Audi can supply but VW can't. They're the same group!


  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    What I'm saying is are you sure they didn't just remove your old lock nuts and fit new ones and give youths key for the new set and charge you €50?

    Did they hand you a replacement lock nut key across the counter or was the car in the workshop?


  • Registered Users, Registered Users 2 Posts: 252 ✭✭Hebegeebee


    Did they hand you a replacement lock nut key across the counter?

    This, in the parts department.


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