Moving out of Apartment, All Bills Paid - Require Letter Stating This

z0oT

I'm currently in the process of moving out of the apartment I'm living in.

My landlord requires a letter from Irish Water saying I'm up to date with the bills (which I am).

I called the 1850 448 448 number, and I was told to send an email to an address requesting this letter, however I can't find such an address on the Irish Water website.

I'm wondering can somebody here help me out with this?

kjbsrah1

z0oT wrote: »

I'm currently in the process of moving out of the apartment I'm living in.

My landlord requires a letter from Irish Water saying I'm up to date with the bills (which I am).

I called the 1850 448 448 number, and I was told to send an email to an address requesting this letter, however I can't find such an address on the Irish Water website.

I'm wondering can somebody here help me out with this?

I actually understood that it was the property OWNER who had responsibility for paying the water bill, not the tenant.  But maybe i am wrong?

Irish Water: Aaron P

z0oT wrote: »

I'm wondering can somebody here help me out with this?

Hi there,

Thanks for getting in touch. The email address to contact is customerservice@water.ie.

I hope this helps.

Kind regards,
Aaron

z0oT

Irish Water: Aaron wrote: »

z0oT wrote: »

I'm wondering can somebody here help me out with this?

Hi there,

Thanks for getting in touch. The email address to contact is customerservice@water.ie.

I hope this helps.

Kind regards,
Aaron

Hi Aaron,

I've sent my request to that email address, but it's over a week now and I haven't received any response from Irish Water.

Can you or anybody else on this board help me out?

Irish Water: Mairead

Hi Z0ot,

If you PM the following details, we can look into this for you:

- Name;
- Address;
- Contact number; and
- Confirm if you are the named account holder.

Thanks,
Mairead

z0oT

Irish Water: Mairead wrote: »

Hi Z0ot,

If you PM the following details, we can look into this for you:

- Name;
- Address;
- Contact number; and
- Confirm if you are the named account holder.

Thanks,
Mairead

Thanks Mairead - I've PM'd what you have asked me for.

testicles

This post has been deleted.

Irish Water: Mairead

Hi z0oT,

z0oT wrote: »

Thanks Mairead - I've PM'd what you have asked me for.

Thanks for letting us know and a member of the team will be in contact with you by PM shortly.

Thanks,
Mairead

deisedude

I emailed Irish Water on May 25th requesting proof of payment and I've still heard nothing. I'm moving out this week and need an email ASAP

Irish Water: Micheal

Hi deisedude,

Thanks for your message.

If you PM the following details, we can look into this for you:

- Name;
- Address;
- Contact number; and
- Confirm if you are the named account holder.

Thanks,
Micheal

deisedude

Irish Water: Micheál wrote: »

Hi deisedude,

Thanks for your message.

If you PM the following details, we can look into this for you:

- Name;
- Address;
- Contact number; and
- Confirm if you are the named account holder.

Thanks,
Micheal

Micheal, can you PM me. I get an error from boards.ie when I PM you saying the user doesnt exist. Possibly due to the fada in your username

Irish Water: Mairead

Hi deisedude,

deisedude wrote: »

Micheal, can you PM me. I get an error from boards.ie when I PM you saying the user doesnt exist. Possibly due to the fada in your username

Apologies for the inconvenience caused.

If you resend your message to one of our other Irish Water Representatives, we will be happy to look into this further for you.

Kind regards,
Mairead

deisedude

Irish Water: Mairead wrote: »

Hi deisedude,

deisedude wrote: »

Micheal, can you PM me. I get an error from boards.ie when I PM you saying the user doesnt exist. Possibly due to the fada in your username

Apologies for the inconvenience caused.

If you resend your message to one of our other Irish Water Representatives, we will be happy to look into this further for you.

Kind regards,
Mairead

Hi Mairead, can you confirm if you received my message?

Irish Water: Micheal

Hi deisedude,

Thanks for your message.

We can confirm that we have received your PM and a member of our team will respond to you shortly.

Thanks for your patience.

Kind regards,
Micheal

Patryk Pilarek

Hi.

I am going to leave Ireland for good in July and because of that I would like to close my Irish Water account.
Could you let me know what is the best way to have it done.
Thank you.


that's my details:
Name: <snip - personal details removed>
Regards,
Patryk Pilarek

Irish Water: Mairead

Hi Patryk,

Patryk Pilarek wrote: »

<snip - personal info removed>
Regards,
Patryk Pilarek

Thanks for your query.

Would you midn re-sending this information by PM and deleting or editing your public message, as this information is unique to you?

Once we receive this information by private message, a member of the team will be happy to help.

Thanks,
Mairead

Patryk Pilarek

Done, could you confirm me that you get my PM text about my problem? 
thanks, Patryk !

Irish Water: Mairead wrote: »

Hi Patryk,

Patryk Pilarek wrote: »

<snip - personal info removed>
Regards,
Patryk Pilarek

Thanks for your query.

Would you midn re-sending this information by PM and deleting or editing your public message, as this information is unique to you?

Once we receive this information by private message, a member of the team will be happy to help.

Thanks,
Mairead

Irish Water: Mairead

Hi Patryk,

Patryk Pilarek wrote: »

Done, could you confirm me that you get my PM text about my problem? 
thanks, Patryk !

Thanks for the update and a member of our team has responded to your PM.

Thanks,
Mairead