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Phone calls from (01) 611 5404

  • 23-05-2017 11:07am
    #1
    fward87
    Registered Users, Registered Users 2 Posts: 4 ✭


    This number rang me yesterday and today at the same time 11:56am when I answer I hear a dial tone, then background noise that sounds like a call centre, then the call disconnects. I googled the number and it says its BOI. I have no outstanding queries or anything so no reason for them to be calling me.


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    fward87 wrote: »
    This number rang me yesterday and today at the same time 11:56am when I answer I hear a dial tone, then background noise that sounds like a call centre, then the call disconnects. I googled the number and it says its BOI. I have no outstanding queries or anything so no reason for them to be calling me.
    Hi fward87,

    Thanks for getting in touch with us here on Boards.ie

    We can confirm that the calls you received are from Bank of Ireland and are satisfaction surveys for our customers. Only customers who have previously given marketing consent are contacted. This consent is generally given at account opening. Participation in the call is completely voluntary. 

    In this instance, it appears the call is not working as it should. If you wish, we can request that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

    Thanks
    Tara


  • #3
    Finical
    Registered Users, Registered Users 2 Posts: 1,507 ✭✭✭Finical


    Bank of Ireland: Tara wrote: »
    Hi fward87,

    Thanks for getting in touch with us here on Boards.ie

    We can confirm that the calls you received are from Bank of Ireland and are satisfaction surveys for our customers. Only customers who have previously given marketing consent are contacted. This consent is generally given at account opening. Participation in the call is completely voluntary. 

    In this instance, it appears the call is not working as it should. If you wish, we can request that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

    Thanks
    Tara

    Hi Tara,

    I'm just going to PM you to remove me off this list now please.

    Thanks,
    Micheal


  • #4
    Finical
    Registered Users, Registered Users 2 Posts: 1,507 ✭✭✭Finical


    Finical wrote: »
    Hi Tara,

    I'm just going to PM you to remove me off this list now please.

    Thanks,
    Micheal

    Why can't I send a PM to any BOI rep on here?


  • #5
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Finical wrote: »
    Finical wrote: »
    Hi Tara,

    I'm just going to PM you to remove me off this list now please.

    Thanks,
    Micheal

    Why can't I send a PM to any BOI rep on here?
    Hi Micheal,

    If you click here or the link under my signature this will bring you into our shared private messages to send your message. 

    Thanks
    Tara


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