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Sky Q 1TB Freezing Constantly

  • 21-05-2017 7:17pm
    #1
    ZiabR
    Registered Users, Registered Users 2 Posts: 5,575 ✭✭✭


    So, had Sky HD+ for 6 years. No issues whatsoever. Decided to take a special offer and move to Sky Q. Only got installed yesterday and the box seems to be a crock of s**t.

    Issues:

    1. Box gets stuck on standby
    2. Box gets stuck on a channel and will not respond to any input
    3. Message saying check my network, yet I am online and can access box sets and download stuff.

    I have to hard reboot the box 10-20 times a day. From reading online, it seems I am not alone and these are known issues.

    I have done:

    1. Updated the firmware
    2. Changed from Eco to Active

    Makes no difference. At the moment I am fit to smash the box. Sky don't have an engineer available until Wednesday.

    Any advise?


Comments

  • #2
    The Ayatolla
    Registered Users, Registered Users 2 Posts: 4,150 ✭✭✭The Ayatolla


    Smash the box.


  • #3
    Dave..M
    Registered Users, Registered Users 2 Posts: 693 ✭✭✭Dave..M


    I feel the OP's pain but have to admit the response did give me a guilty chuckle :pac: :rolleyes:


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