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Warranty on replacement item?

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  • 14-05-2017 3:01pm
    #1
    muffler
    Registered Users Posts: 45,863 ✭✭✭✭


    I bought a USB stick from Amazon 6 months ago and it stopped working a couple of weeks ago. There was a 12 month warranty with it and I wasnt sure whether to return it to Amazon or contact the manufacturer, Kingston.

    I went to Kingston's website looking to see if there were any known faults with this item or perhaps a software update of some sort that might bring it to life again but I ended up filling in a form (more to describe the problem) and they contacted me and said they would send a replacement which they did. I would give them 10/10 for customer care btw.

    The replacement usb stick they sent is a better quality one in that its waterproof, shock proof etc but it also carries a 5 year warranty - I found this on the amazon website.

    So essentially my question is if something goes wrong with it in say a year from now am I covered unde their 5 year warranty on the replacement or will it be the 1 year warranty on the original?


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    #2
    P. Breathnach
    Registered Users Posts: 12,089 ✭✭✭✭P. Breathnach


    Your entitlement is still 12 months' warranty from the date of original purchase.


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