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Why such a long wait?

  • 09-05-2017 7:06pm
    #1
    T-Bird
    Registered Users, Registered Users 2 Posts: 1,345 ✭✭✭


    Hi, I signed up to eir last weekend and nothing heard since. How come it is taking so long?

    PM sent


Comments

  • #2
    guideanna
    Registered Users, Registered Users 2 Posts: 492 ✭✭guideanna


    I would ring and check they haven't cancelled your order…this happened to me, never got as much as an email off them to tell me.


  • #3
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi T-Bird,


    Thanks for getting in touch.

    I have received your PM and will look into this for you now.

    Thanks,
    Anna


  • #4
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    OP call again often eir just cancel an order or never even put it on the computer.


  • #5
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi my3cents, 

    I am really sorry to hear this. If you would like to place a new order I would recommend contacting our sales department on 1800 503 303 where an agent will be able to assist you further with this.

    I do sincerely apologise for any inconvenience caused. 

    Thanks, 
    Leanne. 


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