mastercard about to expire

Paarthurnax

I have a platinum advantage mastercard expires 05/17 some sites have already stopped me from using it as it so close to expiry date, I am going on holidays from 16th May-30 June, so I could do with a replacement pretty soon. Should I have received it by now or should I ring customer service about this.
Thanks

Bank of Ireland: Sarah

Paarthurnax wrote: »

I have a platinum advantage mastercard expires 05/17 some sites have already stopped me from using it as it so close to expiry date, I am going on holidays from 16th May-30 June, so I could do with a replacement pretty soon. Should I have received it by now or should I ring customer service about this.
Thanks

Hi Paarthurnax, 

Thanks for contacting us on Boards. 

You will usually receive a replacement card about two weeks before the end of your expiry month so your new card should be on it's way to you soon. If you would like to query this, please send a message through the Ask a Question option on 365 Online Service Desk, or by calling our Credit Card team on 1890 251 251 and an advisor will be happy to check this is on it's way for you. This number is available 8am to 8pm Monday to Friday, 8am to 6pm on Saturdays and 10am to 5pm on Sundays.  

Thanks,
Sarah

Paarthurnax

Bank of Ireland: Sarah wrote: »

Paarthurnax wrote: »

I have a platinum advantage mastercard expires 05/17 some sites have already stopped me from using it as it so close to expiry date, I am going on holidays from 16th May-30 June, so I could do with a replacement pretty soon. Should I have received it by now or should I ring customer service about this.
Thanks

Hi Paarthurnax, 

Thanks for contacting us on Boards. 

You will usually receive a replacement card about two weeks before the end of your expiry month so your new card should be on it's way to you soon. If you would like to query this, please send a message through the Ask a Question option on 365 Online Service Desk, or by calling our Credit Card team on 1890 251 251 and an advisor will be happy to check this is on it's way for you. This number is available 8am to 8pm Monday to Friday, 8am to 6pm on Saturdays and 10am to 5pm on Sundays.  

Thanks,
Sarah

Thanks for the info Sarah.

Paarthurnax

Paarthurnax wrote: »

Bank of Ireland: Sarah wrote: »

Paarthurnax wrote: »

I have a platinum advantage mastercard expires 05/17 some sites have already stopped me from using it as it so close to expiry date, I am going on holidays from 16th May-30 June, so I could do with a replacement pretty soon. Should I have received it by now or should I ring customer service about this.
Thanks

Hi Paarthurnax, 

Thanks for contacting us on Boards. 

You will usually receive a replacement card about two weeks before the end of your expiry month so your new card should be on it's way to you soon. If you would like to query this, please send a message through the Ask a Question option on 365 Online Service Desk, or by calling our Credit Card team on 1890 251 251 and an advisor will be happy to check this is on it's way for you. This number is available 8am to 8pm Monday to Friday, 8am to 6pm on Saturdays and 10am to 5pm on Sundays.  

Thanks,
Sarah

Thanks for the info Sarah.

My shiny new card arrived in the post this morning! 
Thanks again

Bank of Ireland: Elaine

Delighted to hear that Paarthurnax, 

Thanks for letting us know and I'll pass your thanks on to Sarah. 

Elaine