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Question on EU261

  • 03-05-2017 10:39pm
    #1
    geecee
    Registered Users, Registered Users 2 Posts: 916 ✭✭✭


    Hi All
    I have a question on EU261 that I am hoping some of the people on this forum can help me with

    I was due to fly on EK: BKK-DXB-DUB at 1.15am Monday morning
    The BKK-DXB flight was delayed approx. 2.5 hours (reason: late arrival of aircraft from HKG) and as a result arrived in DXB at 07.10

    This was 5 minutes before the departure of my DXB-DUB leg, which I (obviously) missed

    After a few hours queueing in mayhem, EK re-booked me on to the next available DXB-DUB flight - which was 8 hours later.

    I thus returned to DUB at 20.10 instead of the planned 12.05

    Just wondering if this 8 hour delay qualifies under EU261?

    1 person has told me that it doesn't as EK is a non EU airline and the delay was only on the BKK-DXB leg - therefore my missed connection to the EU does not count

    Another has said that as my original contract with EK was DUB-DXB-BKK plus a return BKK-DXB-DUB, then it does apply

    Would appreciate any feedback... And before anyone drones on about compo culture - you didn't experience the nightmare journey that I went through (they didn't even serve a meal on the BKK-DXB flight after the 2.5 hour delay!)
    Thanks in Advance!


Comments

  • #2
    nsa0bupkd3948x
    Closed Accounts Posts: 783 ✭✭✭nsa0bupkd3948x


    No you won't be covered. The flights have to originate from a EU airport or be operated by a EU airline for EU261 to apply.


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