Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

eBay, item received not as described but seller no longer active.

  • 30-04-2017 12:28pm
    #1
    seefin
    Closed Accounts Posts: 1,079 ✭✭✭


    When I click on item in my purchases history , it says listing not found. I can't find seller details to contact. According to eBay help page, I need to open a case by contacting seller and if not resolved after 8 days, I can refer the case to eBay. I can't create the initial case so it's a catch-22 !! Any way to contact eBay in this scenario?


Comments

  • #2
    purple_rose
    Banned (with Prison Access) Posts: 61 ✭✭purple_rose


    Can you do it through PayPal. I think i had a similar issue about 3 years ago. I remember i couldn't find the listing in Ebay but I'm almost sure you can do it through PayPal.


  • #3
    iwillhtfu
    Registered Users, Registered Users 2 Posts: 6,373 ✭✭✭iwillhtfu


    PayPal is where you want to report it. Open a dispute and reference the payment details. They with hold funds on the seller afaik but it has to be within 30 days possibly 90 I'm not certain.


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Buyer Protection is 180 days, not 30.

    Your Paypal invoice has a transaction ID, you can use that to open a dispute.


  • #5
    iwillhtfu
    Registered Users, Registered Users 2 Posts: 6,373 ✭✭✭iwillhtfu


    ED E wrote: »
    Buyer Protection is 180 days, not 30.

    Your Paypal invoice has a transaction ID, you can use that to open a dispute.

    That would be why I said I'm not certain. :rolleyes: Thanks for the clarification though


Advertisement