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Watching Eirsport App on my Mobile as a Sky Customer

ThunderCat · 2017-04-25 12:14:15

Hello, I am primarily a Sky customer but I am subscribed to the Eir sports package. Since downloading the Eir sport app onto my phone I am struggling to get past the log-in screen. Am I right to assume I am able to use this app as I am an Eir Sport subscriber albeit through Sky? Thanks.

25-04-2017 12:14pm

#1

ThunderCat

Closed Accounts Posts: 1,385 ✭✭✭

Join Date: September 2008

Posts: 1318

Hello,

I am primarily a Sky customer but I am subscribed to the Eir sports package. Since downloading the Eir sport app onto my phone I am struggling to get past the log-in screen. Am I right to assume I am able to use this app as I am an Eir Sport subscriber albeit through Sky? Thanks.

0

Comments

#2 25-04-2017 12:27pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi ThunderCat,

Thanks for getting in touch.

Unfortunately, the eir Sport app is only for eir customers.

I do apologise for any inconvenience caused.

Thanks,
Anna

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#3 26-04-2017 11:36am

ThunderCat

Closed Accounts Posts: 1,385 ✭✭✭

Join Date: September 2008

Posts: 1318

So me subscribing and paying monthly for an eir package does not make me an eir customer then?

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#4 26-04-2017 12:16pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Unfortunately, as you are not subscribed to eir-Vision, the app is unavailable to you as you are a Sky customer with an eir Sport add-on to your Sky package.

-Anna

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#5 26-04-2017 12:49pm

ThunderCat

Closed Accounts Posts: 1,385 ✭✭✭

Join Date: September 2008

Posts: 1318

eir: Anna wrote: »

Unfortunately, as you are not subscribed to eir-Vision, the app is unavailable to you as you are a Sky customer with an eir Sport add-on to your Sky package.

-Anna

ok. Thank you for the reply.

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#6 26-04-2017 12:51pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

No problem at all

Sorry I couldn't offer you better news.

Thanks,
Anna

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