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US date format & guarantee question.

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  • 18-04-2017 12:17am
    #1
    Closed Accounts Posts: 12,078 ✭✭✭✭


    Question regarding a 'US' date format in relation to three year guarantee on TV purchased in Ireland (from an Irish retailer).

    So the item was actually purchased on the 03/10/16, but the invoice is dated 10/03/16 (a seven month difference) because the retailer in question prints & updates all their invoices in US date format !!!

    From a legal perspective does it matter what date format is used in Ireland 'Vis-à-vis the guarantee-several month discrepancy as noted above.

    Traditionally we in Ireland print & take for granted that dates ate formatted as dd/mm/yy, so does it matter if this Irish retailer updates their system-invoices using the US date format?

    Curious.


Comments

  • Registered Users Posts: 33,519 ✭✭✭✭dudara


    If you have proof of payment, it should support your claim. From my recollection on invoices, I don't think there any specifics on the date format. All inoices from that supplier will be treated that way.


  • Closed Accounts Posts: 12,078 ✭✭✭✭LordSutch


    Should be 'fun' with inter company transactions / data entry & invoice recognition. The margin for error must be very high, and anyway, why have a different date format to everybody else in the Irish marketplace?


  • Registered Users Posts: 25,361 ✭✭✭✭coylemj


    Sounds like an incentive to only buy from that retailer after the 12th of each month when the US date format will be obvious! Otherwise, you will hopefully have a bank or credit card statement showing the transaction and that will clear up any confusion if you have to make a warranty claim.

    But that retailer would have some neck to claim that you made the purchase in October if all of their invoices are printed using the US date format. In which case there would be an incentive to buy on the 12th of the month early in the year in which case you'd get an extended warranty e.g. buy on February 12th (12/02 - printed as 02/12) and the warranty would start on the following December 2nd!


  • Registered Users Posts: 33,519 ✭✭✭✭dudara


    LordSutch wrote: »
    Should be 'fun' with inter company transactions / data entry & invoice recognition. The margin for error must be very high, and anyway, why have a different date format to everybody else in the Irish marketplace?

    Systems handle this type of situation quite well. Usually the date is stored in the database in just one format (across all countries), but when the invoice is printed, it's "transcribed" into the standard format for that country/business.

    It's odd yes, but it wouldn't be a concern for me.


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