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Cooling off period contract

chewed · 2017-04-16 14:38:35

Hi, I have a quick question. If I chose the 300mb fibre package with TV and then decided I didn't want the TV add on (within 14 days), would I be automatically moved back from an 18 month contract to a 12 month contract?

16-04-2017 2:38pm

#1

chewed

Registered Users, Registered Users 2 Posts: 3,428 ✭✭✭

Join Date: August 2008

Posts: 3074

Hi, I have a quick question.

If I chose the 300mb fibre package with TV and then decided I didn't want the TV add on (within 14 days), would I be automatically moved back from an 18 month contract to a 12 month contract?

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Comments

#2 18-04-2017 10:09am

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi chewed,

Thanks for getting in touch.

If you cancel the TV from your package while in your cooling off period you will stay on the same contract length you have agreed to.

I would recommend contacting our loyalty department on 1800 303 600 to discuss this further.

Thanks,
Anna.

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