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Three.ie.....I got my code in spite of ye!!!!

  • 15-04-2017 9:04am
    #1
    tony glenn
    Registered Users, Registered Users 2 Posts: 609 ✭✭✭


    As Three decided to up my monthly charge mid-contract, I decided to change providers. I switched to Virgin about a month ago and have spent weeks trying to get the unlocking code for my Huawei. Three have put every stubling block possible in the way.
    I would contact them, they claimed they would start the process, I would chase them after a while and they would say they had no record of my call etc.
    Finally, they mailed me to say it would take 14 working days to unlock my phone, and they would mail me on the due date. When that date passed, I contacted them, only to be told they had no record of it, and it would take 14 working days blah blah.
    Now get this....I have a relative in the local Three shop, so on the same day I was told I had to start again, I went to the shop and a phone call was made.
    Surprise, surprise. Five minutes later, I had my code.
    I'm wondering now how long Three had the code, and how long they would have dragged it out if I hadn't known an employee?
    Looking forward to my final bill from Three.....Karma time!


Comments

  • #2
    jimmynokia
    Registered Users, Registered Users 2 Posts: 6,467 ✭✭✭jimmynokia


    Typical of them.


  • #3
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,691 ✭✭✭✭drunkmonkey


    You do know Virgin is on 3 there still gettting your money.


  • #4
    tony glenn
    Registered Users, Registered Users 2 Posts: 609 ✭✭✭tony glenn


    Nooooooooooooooooo!!!!!!! :eek:


  • #5
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,183 Mod ✭✭✭✭MarkR


    drunkmonkey wrote: »
    You do know Virgin is on 3 there still gettting your money.

    They use the same masts, but they are completely different companies.


  • #6
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    I also wouldn't think about skipping out on the final bill or you'll have collections departments and 3rd party debt agencies after you. Not worth the hassle or potential damage to your credit ratings really. Your win is that you got out of contract early and keep the phone .


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  • #7
    tony glenn
    Registered Users, Registered Users 2 Posts: 609 ✭✭✭tony glenn


    _Kaiser_ wrote: »
    I also wouldn't think about skipping out on the final bill or you'll have collections departments and 3rd party debt agencies after you. Not worth the hassle or potential damage to your credit ratings really. Your win is that you got out of contract early and keep the phone .
    Wise words indeed.....It is a fine phone and it's all mine! I may simply enter into correspondence with them concerning a possible bill reduction (in light of their deliberate attempts to delay my unlocking process). Thanks for your calming influence btw!


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