When do TicketMaster send tickets?

robcon123

So 2 tickets for a concert were bought as a gift for me a few months ago, I was just wondering when do Ticketmaster send out tickets? Do they come just before the event or should they have already come? Any help would be great

Donal55

robcon123 wrote: »

So 2 tickets for a concert were bought as a gift for me a few months ago, I was just wondering when do Ticketmaster send out tickets? Do they come just before the event or should they have already come? Any help would be great

When is the concert?

robcon123

Donal55 wrote: »

When is the concert?

Its at the beginning of July

Passenger

From my experience, they don't have a fixed time-frame for sending gig tickets. It appears to be quite arbitrary actually. You could receive the tickets a couple days after ordering them or you could only get them the day before the actual concert.

urbangoo

I always receive my tickets well in advance of the event. I usually receive them within a few weeks of buying them. I already have tickets for concerts I'm going to in October and November. Ticketmaster Ireland are usually pretty good with sending out tickets.
Ticketmaster UK are a different story though.

Everlong1

urbangoo wrote: »

I always receive my tickets well in advance of the event. I usually receive them within a few weeks of buying them. I already have tickets for concerts I'm going to in October and November. Ticketmaster Ireland are usually pretty good with sending out tickets.
Ticketmaster UK are a different story though.

The last few times I've bought tickets for UK gigs, they wouldn't post them to Ireland and I had to collect them at the box office. Of course you're not told this when you buy the tickets, you're left to learn it the hard way when the tickets don't arrive a week before the gig.

urbangoo

I'm usually able to pick delivery to the Republic of Ireland when I buy them but then it gets nearer and nearer to the concert and I have to start contacting them when the tickets don't arrive. Then they have to change them to box office collection. And they usually don't have the print at home option. I'm not sure if they are trying to stop touts selling on tickets and that's why they send them out so late?

It makes me appreciate Ticketmaster Ireland.

bodhrandude

I got my Future Islands tickets for Cork within a week of purchasing.

languagenerd

They can arrive literally any time from a few days after you order them up to the week before the gig. They tell you not to contact customer service unless the tickets haven't arrived 3 days before the event (and generally in that situation, they'll keep them at the venue for you on the day).

whiteshorts

I'm not sure if they are trying to stop touts selling on tickets and that's why they send them out so late?

That would be a first!

urbangoo

Well maybe they are trying to stop people selling them outside of Seatwave.
I don't know why they can't just send out tickets straight away like Ticketmaster Ireland seem to do. You pay for your ticket, you are entitled to it straight away, not 6 months later a few days before the concert.
You shouldn't have to worry about not getting your ticket in time!