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eir .... help.

  • 11-04-2017 6:53pm
    #1
    pegasuspub
    Registered Users, Registered Users 2 Posts: 204 ✭✭


    hi eir,
    i rang about cancelling my home phone and broadband,after 2 calls i was told i could try some type of booster to improve the broadband via the landline,my landline is not really used for calls anymore and the broadband is very poor,we are a long distance from the exchange and in rural ireland,can someone from eir reply to me and i can pm them my details,the last bill was 140 euros,for this we made 6 daytime calls,4 evening calls and 3 weekend calls in total,,, the broadband at best is 2.1 mbits and at weekends drops to 0.9 mbits which is too slow,,, can a rep from eir reply pls.


Comments

  • #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi pegasuspub,


    Thanks for getting in touch.


    Unfortunately, we would be unable to arrange a call back from here.


    If you would like to PM me your account number and full name I would be more than happy to explain your bill.


    Thanks,
    Anna.


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