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Amazon - International Customer Return

  • 07-04-2017 1:32pm
    #1
    Dummy
    Registered Users, Registered Users 2 Posts: 984 ✭✭✭


    HI,

    Amazon.de have agreed to take back 2 items from me. They have issued an International Customer Return, which says to bill Amazon.

    I have checked with my local post office & they do not accept these return documents.

    Has anyone ever used one of these & what carrier did you use them with?


    Rgds.

    D


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,110 Mod ✭✭✭✭whiterebel


    Dummy wrote: »
    HI,

    Amazon.de have agreed to take back 2 items from me. They have issued an International Customer Return, which says to bill Amazon.

    I have checked with my local post office & they do not accept these return documents.

    Has anyone ever used one of these & what carrier did you use them with?


    Rgds.

    D

    Doing the same in Amazon UK. There you need to pay the postage and scan the receipt to them for a refund.


  • #3
    rdavey14
    Registered Users, Registered Users 2 Posts: 67 ✭✭rdavey14


    whiterebel wrote: »
    Dummy wrote: »
    HI,

    Amazon.de have agreed to take back 2 items from me. They have issued an International Customer Return, which says to bill Amazon.

    I have checked with my local post office & they do not accept these return documents.

    Has anyone ever used one of these & what carrier did you use them with?


    Rgds.

    D

    Doing the same in Amazon UK. There you need to pay the postage and scan the receipt to them for a refund.
    I always just asked for the an post label. And they always gave it to me and I could return it then


  • #4
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    rdavey14 wrote: »
    I always just asked for the an post label. And they always gave it to me and I could return it then

    They don't do that anymore unfortunately.

    Have to pay for the return and then claim it back from them, which usually is never an issue.


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