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regarding the Eir WiFi update

  • 06-04-2017 4:15pm
    #1
    Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭


    Ok so I'm talking about the ability to log into another person's eir broadband provided you are also in eir broadband customer update.

    So last night I set this up on my router, also set up the my own username and password via the Eir app. when complete it said to give it some time before it starts to work. Still waiting for it to start.

    Is this officially launched or was it just a software update that hasn't been made live yet?


Comments

  • Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi god's toy,

    Thanks for getting in touch with us today. 

    This is a new service that is currently been trailed.

    If you have any further queries please feel free to contact our technical support team. You can contact them directly on 1890260260 or freephone 1901.

    Thanks, 
    Leanne. 


  • Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭god's toy


    Probably gonna get the same answer here but wanted to ask anyway...


    OK so I got the email for the eir wifi but still does not log in.  Do eir have any guide to follow? I see one for setting up but not one for logging in.
    It says I'll auto connect on the link ( https://www.eir.ie/eirwifi/ ) but nothing happens for me.

    Thanks


  • Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi god's toy, 

    Thank you for getting back in touch. 

    I would recommend contacting technical support on 1890260260 for the best support on this. Unfortunately, I would be personally unable to assist you with this query.

    I do apologise for any inconvenience caused.

    Thanks, 
    Leanne. 


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