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unstable broadband connection

  • 04-04-2017 9:59pm
    #1
    CutWeldDrive
    Registered Users, Registered Users 2 Posts: 92 ✭✭


    been an efibre customer for about 3 years now and i can honestly say other than a few teething problems at the begining the connection has been rock solid, get a continuous 30-35mb download.

    but over the last month of so, the connection keeps dropping off, and when it does come back the connection is max 10mb. once restarting router the connection returns to my previous values.

    is there a reason for this, maybe working on the lines, it's getting very tedious restarting and loosing connection ever 36-48 hours.

    can someone look into this for me please


Comments

  • #2
    eir: Leanne
    Closed Accounts Posts: 214 ✭✭eir: Leanne


    Hi bucketandsuz, 

    Thank you for getting in touch.

    I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or freephone 1901 option 2 as, Unfortunately, I would be unable to assist you from here. 

    I do apologise for any inconvenience caused.

    Thanks,
    Leanne. 


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