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Loss Accessor for home heating leak

  • 03-04-2017 11:27am
    #1
    BullBauld
    Registered Users, Registered Users 2 Posts: 850 ✭✭✭


    Hi all

    Not sure if this posted in right spot!

    As the title suggests I've got a kerosene leak in my utility. The leak itself isn't visible but it has soaked up the insulated plasterboard and some kerosene is also visible on the floor of the boiler. it's seems to me that it's in the cavity where the pipe comes into the house.

    I had an environmental company out who specializes in this and they have said to notify insurance company and start the process of accessing the extent of the leak, where it's travelled and any damage that may have occurred.

    Someone has suggested that I get a loss accessor to act on my behalf, that they will deal with the insurance company and other companies involved and would take away any hassles of dealing with them myself.

    Has anyone here experience of dealing with loss accessors and are they better equipped in securing the best outcome with the insurance company?

    Any advice appreciated.


Comments

  • #2
    BoardsMember
    Registered Users, Registered Users 2 Posts: 4,529 ✭✭✭BoardsMember


    It's a loss "assessor" you're looking for, to assess the loss/damage. Ordinarily the insurance company would supply one, but you should get one yourself too to represent your interests.


  • #3
    BryanF
    Moderators, Home & Garden Moderators Posts: 10,146 Mod ✭✭✭✭BryanF


    Don't under estimate the extent of this. Is it a detached house?


  • #4
    BullBauld
    Registered Users, Registered Users 2 Posts: 850 ✭✭✭BullBauld


    BryanF wrote: »
    Don't under estimate the extent of this. Is it a detached house?

    Yea detached house out the country.

    I'm aware this could be a big disruption to us and quite possibly will have to move out while it's ongoing.


  • #5
    lollb
    Registered Users, Registered Users 2 Posts: 90 ✭✭lollb


    I have just been through this horrible lenghtly process. Yes you will most definitely need a loss assessor, the detail involved with dealing with both the insurance company and the environmental company is a huge undertaking. I could not have managed it without one. you can expect to pay about 10% of the total claim just to be aware.

    All the best


  • #6
    pajosjunkbox
    Registered Users, Registered Users 2 Posts: 375 ✭✭pajosjunkbox


    Hi Bullbauld,

    Not sure where you are located but -snip- He will advise you how to proceed even if you decide to negotiate with the insurance company yourself.

    mod note: Please no naming companies. See forum charter. Thanks


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  • #7
    pajosjunkbox
    Registered Users, Registered Users 2 Posts: 375 ✭✭pajosjunkbox


    Apologies. Will send PM in future.


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