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Last Week's Top Five Queries (Week Ending 27.03.2017 - 02.04.2017)

  • 03-04-2017 9:47am
    #1
    Irish Water: Amy A
    Closed Accounts Posts: 196 ✭✭


    1: I am not an Irish Water Commercial customer but have received a bill for a Commercial premise?
     
    If you are an Irish Water Domestic customer, but have received a bill for a Commercial premise, please send us a PM with the below details and we can investigate:
     

    - Name;
    - Address;
    - The Account Number from the Irish Water Bill; and
    - Confirmation that you are the named account holder.


    2: I’ve had no water pressure to my cold kitchen tap supply all morning, are there any issues in my area?
     
    We’re sorry to read that you are experiencing issues with your water pressure.
     
    If you are still experiencing issues and there are no known supply disruptions mentioned at wtr.ie/SupplyInfo for your area, please send us a PM with the following details:
     
    - Your name;
    - Address and;

    - Contact number.


    3: My water supply has been undrinkable for the past three months due to discolouration, is this being fixed?
     
    Please send us a PM with the following details and we can investigate the discolouration to your water supply.
     
    - Your name;
    - Address and;

    - Contact number


    4: Dirty water around noon in the Donnybrook/Belfield area
     
    There were essential works on Kilmacud Road Upper on March 22nd, which may have also affected the surrounding area. These works had an estimated completion time of 1pm, which may have been why supply to the area was discoloured.
     
    If you do experience any further issues with your water supply, pressure or quality, feel free to let us know and we will be happy to help.
     

    Also, both @IWCare and wtr.ie/Dublin are updated with any known disruptions in the Dublin area, 24/7.


    5: Outage in Kilcoole, Co. Wicklow?


    If you are experiencing supply disruptions at your home and there are not any details of an outage in your area on wtr.ie/SupplyInfo, please send us a PM with the following details and we can look into this for you as soon as possible:

    - Name;
    - Address; and
    - Contact Number.


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