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Why does it take so long to get my old number back. I'm waiting none weeks now and no

Jrosewood · 2017-03-30 14:09:46

I got EIR tv phone and broadband on the 27th of January, EIR changed my landline number and I've been trying to get it back. I know a number of cases have been raised but all I get is "theres a backlog". It's been nine weeks now and I still have no idea when or if i'll get it back. I'm not very impressed. Some people have…

30-03-2017 2:09pm

#1

Jrosewood

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: March 2017

Posts: 0

I got EIR tv phone and broadband on the 27th of January, EIR changed my landline number and I've been trying to get it back. I know a number of cases have been raised but all I get is "theres a backlog".
It's been nine weeks now and I still have no idea when or if i'll get it back. I'm not very impressed. Some people have had to write to me to contact me from abroad. Third world or what?

0

Comments

#2 30-03-2017 3:00pm

eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

Hi Jrosewood,

Thanks for getting in touch.

Could you please PM me your account number and full name and I would be more than happy to look into this for you?

Thanks,
Anna.

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