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HMV.ie

  • 25-03-2017 7:05am
    #1
    Registered Users, Registered Users 2 Posts: 2,142 ✭✭✭


    Item has not arrived. Phone no. on their site is invalid. Email sent over a week ago - no response apart from an automated one. Their Twitter account in active for months.

    Anyone else need to contact them recently and how long were you waiting for a response?

    Thanks...


Comments

  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Just checked, numbers dead alright.

    If they're not contactable have your bank issue a chargeback. After that its their problem not yours.


  • Registered Users, Registered Users 2 Posts: 5,174 ✭✭✭rednik


    Item has not arrived. Phone no. on their site is invalid. Email sent over a week ago - no response apart from an automated one. Their Twitter account in active for months.

    Anyone else need to contact them recently and how long were you waiting for a response?

    Thanks...

    Just wondering, have you received any reply or your order yet?


  • Closed Accounts Posts: 1,506 ✭✭✭Doctor Nick


    I got the impression HMV closed their stores with a view to providing streaming serviced only. If I were OP I'd ever following up with bank in order to initiate a charge back


  • Registered Users, Registered Users 2 Posts: 5,174 ✭✭✭rednik


    The reason I asked was I made an order for two UHD blu rays which were at the best price I could find. I submitted the order 2 weeks ago and they finally arrived this morning. Posted from Sweden.


  • Registered Users, Registered Users 2 Posts: 60 ✭✭darbat1


    I think this site is dead, place order Monday Morning it still being processed it say on faq that any order submitted before 2pm will be process that day. used the contact us link twice no response going to have bank block site for payment as the same is used for canceling orders which they don't respond.


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  • Registered Users, Registered Users 2 Posts: 5,174 ✭✭✭rednik


    I have made several orders since April and all have arrived albeit slowly. As I mentioned before, items are posted from Sweden and have taken on average ten days to arrive. I will continue to use HMV.ie as their prices are very competitive.


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