Key Holder duties and responsibilities

floralfoxes

Hello, I am a keyholder in the retail industry. I get paid 20cents extra an hour for this on top of the minimum wage.
I am curious to find out what other keyholders duties and responsibilities. Do you just turn the key or is there a lot more involved?

silent_spark

A key holder is generally responsible for opening up and locking up the premises. This can mean arriving earlier and leaving later than everyone else, arming/disarming any alarms, turning lights etc on/off, doing security and health and safety checks, and generally ensuring that the premises is safe. You might have extra responsibilities like preparing floats and/or bringing in stock (morning newspapers etc), but that will depend on the type of business you're working in. Some key holders might be on the call list for fire and security alarms, but at the wage you're on it's probably unlikely.

floralfoxes

I think that sounds about right for key holder duties, however, the 3 keyholders(one of whom is myself) where I work are having to do above and beyond what is expected of this role.
The manager works 3 days week and leaves before closing on 2 of those days, the assistant manager works 5 days a week finishes an hour before we close the shop leaving the key holders doing the majority of the cashing up, banking, reports and paperwork.
Between the 3 of us, we're pretty fed up as these extra responsibilities that are earning us meagre 20c extra an hour.
We have all had the conversation with the manager about this but she stands firm and tells us this is part of our job. How can we change this or do we just have to put up with it.

Lady is a tramp

Anywhere in retail that I ever worked, whoever happened to be on shift last had to do all of the above (including locking up) with no extra "keyholder" fee on top of the wage. I don't think you have a case there, to be honest!