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Jumper EZpad 5SE Keyboard/Mouse problem

  • 23-03-2017 12:19PM
    #1
    davidod1
    Registered Users, Registered Users 2 Posts: 346 ✭✭


    Hi,

    I have a Jumper EZpad 5SE with a magnetic detachable keyboard with mouse pad.

    One day at boot up with absolutely no previous indication of a problem the keyboard and mouse pad just stopped working. Neither was there a mouse pointer showing on the screen.

    The conclusion that I jumped to was that the drivers had been overwritten or that something had gone wrong with the drivers but I couldn't find anything to support that. I also noticed that Device Manager wasn't picking up the keyboard when either attaching or removing it. From that I started to get the impression that maybe there was a physical break in the magnetically attached connection between the tablet and the keyboard.

    I wondering if anyone knows of a way to test if the keyboard is at fault or could it still be a driver issue.

    Thanks.


Comments

  • #2
    Skerries
    Registered Users, Registered Users 2 Posts: 12,945 ✭✭✭✭Skerries


    does the touch screen work?

    have you tried an OTG cable?
    Untitled Image




  • #3
    davidod1
    Registered Users, Registered Users 2 Posts: 346 ✭✭davidod1


    Thanks Skerries.Yes the touch screen is working. It is working flawlessly apart from the keyboard/mouse pad.

    I have and OTG cable but what did you think I should be trying with it. BTW I forgot to mention that it is running Windows 10.


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