Difficulties accessing email account

Bicycle

I am having significant difficulties opening my eir email account for the last week or so.  It takes about 10 attempts to open it.  Which is not acceptable.

I have deleted a lot of emails and I have changed my password but the issue continues.  This is what I am getting (I have removed my email address and password from this).  I've had my eir account since 1994 or 1995.  And the current issues are a total pain, because my eircom email address is my main one.  

Can you tell me how to deal with this issue or else how to put a permanent redirect to my gmail account please.

[font=eir-medium-web, "Arial Medium"]Log in not found[/font]
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[font=eir-medium-web, "Arial Medium"]webmail login[/font]
[font=eir-medium-web, "Arial Medium"]eircom is now eir. Our name has changed but your email account details have not.[/font]

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Issue with Webmail on eir.ie 26/11/2016

eir: Anna

Hi Bicycle,


I am very sorry to hear this.


I would recommend getting in contact with our technical support team on 1890 260 260 or freephone 1901 and they can assist you with any eircom.net issues.


Thanks,
Anna.