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Commercial billing - Submeter credit

  • 20-03-2017 7:32pm
    #1
    1966
    Registered Users, Registered Users 2 Posts: 1,655 ✭✭✭


    Our tenant has a submeter attached to our water supply.

    We receive credit for that with each bill.

    Received our first bill from IW which doesn't show a credit for that usage.

    I have emailed you to clarify but I have not received a response.

    That's my first issue, second query is that we pay water via weekly standing order. Can that arrangement continue?


Comments

  • #2
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    Hi 1966,

    Thanks for getting in touch.

    We can certainly look into this matter for you. Would you mind sending the below information via private message:

    -Name;
    -Address;
    -Contact telephone number and
    -Confirmation that you are the account holder.

    Once we have received this information we can investigate further.

    Kind regards,
    Aaron


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