Log in Issues pokemon go

MountainAshIRL

Hi so ive been having many log in problems on pokemon go iphone 5s. Basically the app logs you out and when you log in it says wrong password, ive changed password and still says wrong password.
last week I emailed customer support on support@pokemon.com but i haven't received any response.
Any help much appreciated.

biko

Do you log in with a trainer account or google account?



If you go to https://www.pokemon.com/us/pokemon-trainer-club/login
there is a message

With the exciting launch of Pokémon GO, there’s an overwhelming demand for access to Pokémon Trainer Club accounts, including new accounts, profile changes, and password/username retrieval. Our team is hard at work improving support for these features. Until the work is complete, for a brief time, we’ll be limiting the amount of access to these features. Please refresh your browser and try again.

LiamKK82

Yep using a 5s and sick of the issues, I 'm thinkin about buying an android phone like the oneplus 3 or somethin

biko

You realise that the issue is likely with the account, and not the app nor the phone?

MountainAshIRL

Finally got a generic, crap response from customer care, basically advising me to do what I had been doing. Did they even bother to read the email! Anyway I gave up and just signed up again with google instead of trainer account