Nintendo Switch Wi-Fi Issues

mrblondecutsear

Anyone else experiencing extremely low wi-fi signals on their switch? Bought mine on Friday and the signal is at 1 bar and at times dropping out altogether while all other electronic devices in the exact same room are getting full signal when tested. Not sure if I should try and get a replacement and if it's faulty or if this is how it is on all of the switch consoles.

MilesMorales1

It seems to be common unfortunately.

CiDeRmAn

I had the same with the WiiU tbh, an ethernet adapter sorted it out.

sligeach

Just 1 of a few problems the Switch is experiencing.

Here Are The Biggest Problems Gamers Are Having With The Nintendo Switch

https://www.forbes.com/sites/erikkain/2017/03/06/here-are-the-biggest-problems-gamers-are-having-with-the-nintendo-switch/#599d14821618

Had the same problem with the Wii U. I have to use a Nintendo LAN adapter and a powerline wi-fi extender. I was only talking about this either yesterday or the day before.

earthwormjack

Yep, mine is awful. Had the wonderful download speed of 52kbps ten feet from my router yesterday.

Gamestop tried to tell me today that nothing is wrong with as it is actually connecting to the Internet, just at a snails pace. They wouldn't let me return it today, I have to go back down tomorrow.

Riesen_Meal

I'd say this can be sorted with firmware, I'm getting the same even beside a WiFi point in the house....

eggy81

Fieldog wrote: »

I'd say this can be sorted with firmware, I'm getting the same even beside a WiFi point in the house....

Same thing happened a lot of ps4s when they first came out. There was a fix involving some sort of reset. Had to do it myself. Can't remember the specific problem but I'd wager it'll be pretty easily sorted shortly.

Riesen_Meal

eggy81 wrote: »

Same thing happened a lot of ps4s when they first came out. There was a fix involving some sort of reset. Had to do it myself. Can't remember the specific problem but I'd wager it'll be pretty easily sorted shortly.

Only thing that sorted it for PS4 was the slim console, ugh....

I had to buy homeplugs the WiFi was that bad on the OG PS4 model....

eggy81

Fieldog wrote: »

Only thing that sorted it for PS4 was the slim console, ugh....

I had to buy homeplugs the WiFi was that bad on the OG PS4 model....

When I first got myps4 it connected to my router which was right beside the console abut delivered super slow speeds. Googled problem and some sort of reset involving internet settings and hard resetting console fixed it for good. Such a pity that early adopters get hit with a lot of these issues on all types of tech though.

Banjo

Had awful issues with the Wii and WiiU but switch seems OK so far.

Turn security off on the router, see if anything changes. Disconnect other devices, especially if your router has 1 antenna and youve got an old laptop or something dragging it down.

If looking to return it helps to be able to show that the connection is poor in multiple scenarios where the only constant is your switch - eg multiple routers, multiple providers, even test against another switch on same connection. Stops them fobbing you off.

Riesen_Meal

The more I think about this, the more it's wrecking my head - I am tempted to return my Switch but not so enamoured about losing my Zelda save, at the same time, if it's just software it should be sorted in a FW update...

I can't imagine trying to play MK8 online out and about if the WiFi signal is one bar and my phone beside me....

madmoe

Hi all,
I have the Huawei B593s-22 that I got off Amazon directly and all is working fine and has been since I got it.....except the last few days when I have been using it with my new Nintendo Switch! The Switch stutters when playing video trailers from the eShop!? I connected the Switch to my phone (Nexus 6P) via a hotspot and the stutters went away completely? It also downloaded the Zelda update before I could play it and it took at least 30 - 40 mins to download it? Anyone else have a Switch and having issues with it when connected to the B593s-22? I'm able to stream Netflix in 1080p without any issues so I am thinking it's the Switch that's at fault rather than the router?

Does the switch use 5Ghz or 2.4 Ghz, I would assume as it's 2017 that 5Ghz would be suported? I may need to mess around with my router tonight as it seems to be the one at fault rather than the switch?

Thanks,
M

Riesen_Meal

madmoe wrote: »

Hi all,
I have the Huawei B593s-22 that I got off Amazon directly and all is working fine and has been since I got it.....except the last few days when I have been using it with my new Nintendo Switch! The Switch stutters when playing video trailers from the eShop!? I connected the Switch to my phone (Nexus 6P) via a hotspot and the stutters went away completely? It also downloaded the Zelda update before I could play it and it took at least 30 - 40 mins to download it? Anyone else have a Switch and having issues with it when connected to the B593s-22? I'm able to stream Netflix in 1080p without any issues so I am thinking it's the Switch that's at fault rather than the router?

Does the switch use 5Ghz or 2.4 Ghz, I would assume as it's 2017 that 5Ghz would be suported? I may need to mess around with my router tonight as it seems to be the one at fault rather than the switch?

Thanks,
M

It's the console Mo

I'm getting it on a technicolour router also...

Plenty of WiFi issues on Google

madmoe

Fieldog wrote: »

It's the console Mo

I'm getting it on a technicolour router also...

Plenty of WiFi issues on Google

But how come when I use my phone as a hotspot I don't get any issues?? The videos play without stuttering?

Riesen_Meal

madmoe wrote: »

But how come when I use my phone as a hotspot I don't get any issues?? The videos play without stuttering?

No idea, just tried tethering it to my phone there and I'm getting same amount of bars as console yet my phone is 6ft from console and my WiFi point is 1FT away

Very odd and I'm not sure now if it's hardware or firmware, tried a few router setting and no change....

Turned off firewall and enabled game mode

eggy81

Is it possible to connect it through Ethernet. Should tell you if it's a wireless problem or a nat issue.

Riesen_Meal

eggy81 wrote: »

Is it possible to connect it through Ethernet. Should tell you if it's a wireless problem or a nat issue.

I don't have an adapter unfortunately, I have 2 WiFi homeplugs, 1 in bedroom about 1FT from console and 1 in kitchen and router in hall...

I do have a free ethernet connection in room on the homeplugs, I'll have to get an adapter and rule it out but there are so many devices connected to WiFi in my house and no other ones have issues...

eggy81

Fieldog wrote: »

I don't have an adapter unfortunately, I have 2 WiFi homeplugs, 1 in bedroom about 1FT from console and 1 in kitchen and router in hall...

I do have a free ethernet connection in room on the homeplugs, I'll have to get an adapter and rule it out but there are so many devices connected to WiFi in my house and no other ones have issues...

The fact that it appears to work with your phones hotspot would prompt me to believe that like several other consoles over the years the ports it uses to get across to the net are restricted by default in home router but open on your phone which should mean an easy fix.

Try putting the ip of your switch in the dmz section of your modem

nairy hipples

eggy81 wrote: »

The fact that it appears to work with your phones hotspot would prompt me to believe that like several other consoles over the years the ports it uses to get across to the net are restricted by default in home router but open on your phone which should mean an easy fix.

Try putting the ip of your switch in the dmz section of your modem

I'm having trouble with home WiFi as well...
Using my phones hotspot (currently downloading the demos for Tetris and Dragon Quest I+II).
How do I put the ip of the Switch in the dmz section if you don't mind me asking?

Riesen_Meal

eggy81 wrote: »

The fact that it appears to work with your phones hotspot would prompt me to believe that like several other consoles over the years the ports it uses to get across to the net are restricted by default in home router but open on your phone which should mean an easy fix.

Try putting the ip of your switch in the dmz section of your modem

I've already turned on and off game mode on the router, have ports set up for the kids 2DS and 3DS with no issues...

It works with my WiFi, it's not "not working" or anything... it's just really slow compared to every other device that chugs off the WiFi in the house...

And now I've just undocked it, stayed pretty much where the dock is and the signal is nearly twice as fast...

That would lead me to believe the dock may half block the signal or am I reading into this too much?

In fairly handy with a lot of this stuff...

I will wait til the first Fw update and see what happens...

Riesen_Meal

nairy hipples wrote: »

I'm having trouble with home WiFi as well...
Using my phones hotspot (currently downloading the demos for Tetris and Dragon Quest I+II).
How do I put the ip of the Switch in the dmz section if you don't mind me asking?

Open up your router page, type :

192.168.1.254 into your browser (or 192.168.1.0 if not) and it should bring you to the router page, under security options you should see a section for the DMZ, check your connection on switch itself and you should see the IP address of the console 192.168.1.**

The star means it could be anything there, .52 or whatever it assigns it - pop that into the DMZ box and see does it make a difference...

Every router is different so the names of some of the above could be different on your router...

eggy81

Fieldog wrote: »

I've already turned on and off game mode on the router, have ports set up for the kids 2DS and 3DS with no issues...

It works with my WiFi, it's not "not working" or anything... it's just really slow compared to every other device that chugs off the WiFi in the house...

And now I've just undocked it, stayed pretty much where the dock is and the signal is nearly twice as fast...

That would lead me to believe the dock may half block the signal or am I reading into this too much?

In fairly handy with a lot of this stuff...

I will wait til the first Fw update and see what happens...

Be interesting to see how it goes. Happening plenty in the us aswell.
I'm no tech wizard but I went through torture trying to get decent connection for cod back in the PS3 days with an eircom router trying to chase the fabled nat1.
Dmz seemed a good cure all but now that I read back your saying signal itself is weak rather than not getting acess. Different type issue??

Banjo

Fieldog wrote: »

Open up your router page, type :

192.168.1.254 into your browser (or 192.168.1.0 if not)

As callous as it is to use someone else's misery to score points, wouldn't this be easier if there was a browser on the switch? *ducks*

Sky router defaults to 192.168.0.1 - when in doubt run ipconfig or similar, your router is probably also your dhcp server and default gateway.

Pretty sure you can see the switch's current IP from its own networking dialog. Yup - system settings, internet. Your IP and router should be there. Also, test connection does exactly that. Gives you an up and download speed. Mine is shocking, now I look at it but its not far off the max my crappy connection can sustain!

Riesen_Meal

Banjo wrote: »

Mine is shocking, now I look at it but its not far off the max my crappy connection can sustain!

Do you find your WiFi up and down like a yo-yo by any chance?

Any different with undocked/docked mode?

CiDeRmAn

I too had troubles with wifi and my Switch!
Then I checked on my other devices hooked up via Wifi, surprisingly few, and found that resetting the router (turning it off and back on again) did the trick.
Now full bars!
Woohoo!

Banjo

Fieldog wrote: »

Do you find your WiFi up and down like a yo-yo by any chance?

Any different with undocked/docked mode?

I was undocked when I ran the test. The upload/download test gave pretty poor results but then I don't think it was much below what's available on my pretty poor internet connection, and I'm fairly sure that my wife's antique laptop's NIC drags things down a little, so at this point I'm not worried about it. I reboot my router every night so I don't think that's going to help but there may be a difference in speed if I, for example, unplugged my WiiU, turned Wifi off on my 3DS and phone and wife's phone and android box and TV and tablet and laptop... jesus, I have a lot of Wifi-connected devices going at once. Didn't have any issues when I tethered it to my phone for the initial Zelda and Day 1 patches so I'm not going to get too upset just yet.

madmoe

Hi all,
I've connected it to the WiFi here in work and it plays trailer videos fine with NO stuttering like it does when I am connected at home! Thus, I feel it's not the Switch that's at fault but my router. Someone on another thread suggested adding the IP of the Switch to the DMZ on my router to see if that helps.....I'll be trying that tonight!

Cheers,
M

earthwormjack

Aren't DMZ servers a security risk? I'm not that knowledgeable on the subject but have read that a few times online.

luketitz

Ah ****e, have just splurged on a new Switch 'for the kids', in transit as we speak, looks like I'll have to dust off the ol' ethernet wires from the attic!

magnumbud

I just got a new modem from virgin media. Connection is far better

Riesen_Meal

magnumbud wrote: »

I just got a new modem from virgin media. Connection is far better

5ghz one?

My Switch is still off in UK getting fixed, I ended up getting the ethernet adapter for it from Amazon...

Finger's crossed I get it back before Mario Kart!

nairy hipples

Fieldog wrote: »

5ghz one?

My Switch is still off in UK getting fixed, I ended up getting the ethernet adapter for it from Amazon...

Finger's crossed I get it back before Mario Kart!

Did you send off the Switch itself because of the WiFi issues or another reason...?

My WiFi is shocking but didn't know they could fix it?

Also need to send off my left Joy-Con so gonna buy a Pro Controller when thats gone (this was all a ploy by Nintendo to sell us more Pro Controllers!!)

magnumbud

Fieldog wrote: »

5ghz one?

My Switch is still off in UK getting fixed, I ended up getting the ethernet adapter for it from Amazon...

Finger's crossed I get it back before Mario Kart!

yeah its there virgin media hub 3.0

had 0 bars for the most part in the dock before hand and now have almost full while docked

Riesen_Meal

nairy hipples wrote: »

Did you send off the Switch itself because of the WiFi issues or another reason...?

My WiFi is shocking but didn't know they could fix it?

Also need to send off my left Joy-Con so gonna buy a Pro Controller when thats gone (this was all a ploy by Nintendo to sell us more Pro Controllers!!)

I sent it off with 3 x issues

Crack appearing on the back
Joycon
WiFi

It's gone since the 12th and I'm still waiting...

I don't expect anything to be done on WiFi if I'm being honest but we will see

madmoe

Fieldog wrote: »

I sent it off with 3 x issues

Crack appearing on the back
Joycon
WiFi

It's gone since the 12th and I'm still waiting...

I don't expect anything to be done on WiFi if I'm being honest but we will see

Hi there,
Did you get it back? Is the WiFi better? What router are you using?

Thanks,
M

Riesen_Meal

madmoe wrote: »

Hi there,
Did you get it back? Is the WiFi better? What router are you using?

Thanks,
M

See my other reply to you in the other thread...

Technicolour router, never gave me hassle before on PS4, PS4 Pro, multiple 3DS, and PC

madmoe

Fieldog wrote: »

See my other reply to you in the other thread...

Technicolour router, never gave me hassle before on PS4, PS4 Pro, multiple 3DS, and PC

Thanks mate for the reply here and there.

Mark