If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

email non Eir customer

bodrisco · 2017-03-02 19:03:19

I am not an Eir customer but have had an eircom mail account since forever. All works fine from my mobile but cannot log in from my pc, tells me my user name or password are incorrect, none of the phone numbers for tech support allow me through. Can you help in any way?

02-03-2017 7:03pm

#1

bodrisco

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: March 2017

Posts: 1

I am not an Eir customer but have had an eircom mail account since forever. All works fine from my mobile but cannot log in from my pc, tells me my user name or password are incorrect, none of the phone numbers for tech support allow me through. Can you help in any way?

0

Comments

#2 03-03-2017 1:28pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bodrisco wrote: »

I am not an Eir customer but have had an eircom mail account since forever. All works fine from my mobile but cannot log in from my pc, tells me my user name or password are incorrect, none of the phone numbers for tech support allow me through. Can you help in any way?

Hi bodrisco,

What error message do you receive when you try login? Have you tried logging in from a different browser?

Thanks,
Pamela

0
#3 03-03-2017 4:06pm

bodrisco

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: March 2017

Posts: 1

Hi Pamela, i have tried 3 different browsers same results. message says Log in not found. The username or password you submitted has not been recognised. Forgotten your password? I know my details are correct

0
#4 06-03-2017 2:00pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bodrisco wrote: »

Hi Pamela, i have tried 3 different browsers same results. message says Log in not found. The username or password you submitted has not been recognised. Forgotten your password? I know my details are correct

I'm sorry to hear this bodrisco. Troubleshooting may be required, can you try calling 0116788888 and this number should get you trough to the technical team?

-Pamela

0