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How to change Night/Day meter to Stadard 24 one?

  • 02-03-2017 1:57pm
    #1
    Dagged
    Registered Users, Registered Users 2 Posts: 86 ✭✭


    Hi all, 

    I have an ESB meter ISKRA ME168 and there are few settings Date - Time - Total 24hr - Day - Night.

    I tried to sign up for a 24h tariff but I was told I can avail only Day/Night as my meter do not support STD 24. 

    If this is a true, how can I change meter to avail STD 24 tariff ? 

    Regards
    Piotr


Comments

  • #2
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi Dagged,

    Thanks for your message.

    To replace a dual tariff Day/Night meter with a single tariff standard 24-hour meter, we would recommend calling the Electric Ireland Customer Service team. They can be called on 1850 372 372, from 8am to 8pm, Monday to Saturday.

    They can then look into arranging this for you with ESB Networks. ESB Networks would carry out the exchange process.

    We must advise that there is a fee of €194.09 to complete this work. This charge is applied on behalf of ESB Networks, and is payable in advance.

    Should you have any questions please let us know.

    Thanks,
    Brige

    ________


  • #3
    Dagged
    Registered Users, Registered Users 2 Posts: 86 ✭✭Dagged


    Thank you for that info


  • #4
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi Dagged,

    You're very welcome.

    Should you have any other queries, please let us know.

    Thanks,
    Brige

    ________


  • #5
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    The ME168 can be used for both 24hr tariff and day/night tariff cant it?


  • #6
    Electric Ireland: Anna
    Company Representative Posts: 52 Verified rep ✭Electric Ireland: Anna


    Hi Effects, 

    Thank you for getting in touch. 

    Electric Ireland look mostly after billing and Sales queries. 

    ESB Networks are the people to contact with any meter related questions. They can be contacted on 1850 372 757. 

    Alternatively, you can get in touch with them on Twitter.

    Should you have any questions we can help you with, please let us know. 

    Thanks, 
    Anna


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  • #7
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    Electric Ireland: Anna wrote: »
    Electric Ireland look mostly after billing and Sales queries. 

    ESB Networks are the people to contact with any meter related questions. They can be contacted on 1850 372 757. 
    Can you give me a landline number I can call on, rather than the premium rate number above?


  • #8
    Electric Ireland: Anna
    Company Representative Posts: 52 Verified rep ✭Electric Ireland: Anna


    Hi there, 

    Thank you for getting back to us.

    The landline number for ESB Networks is 021 494 7260.

    If you have any other queries, please don't hesitate to contact us. 

    Thanks, 
    Anna


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