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FTTH Switch On Date in Ballybrittas, Laois.

  • 01-03-2017 10:24am
    #1
    ctwomey
    Registered Users, Registered Users 2 Posts: 23 ✭


    Hi eir,

    According to previous communication from eir Sales staff I was told that the FTTH switch on date for Ballybrittas was the 1st March.

    I have contacted eir this morning and anyone I talk to doesn't appear to know how to get the information. Staff keep referring to the current copper line speed which is completely irrelevant for FTTH.

    Can you confirm that the FTTH was switched on today and how do I go about upgrading to it given the current Sales staff don't know how to progress the order for me.

    Regards,
    Conor


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ctwomey wrote: »
    Hi eir,

    According to previous communication from eir Sales staff I was told that the FTTH switch on date for Ballybrittas was the 1st March.

    I have contacted eir this morning and anyone I talk to doesn't appear to know how to get the information. Staff keep referring to the current copper line speed which is completely irrelevant for FTTH.

    Can you confirm that the FTTH was switched on today and how do I go about upgrading to it given the current Sales staff don't know how to progress the order for me.

    Regards,
    Conor
    Hi  ctwomey,


    Thanks for getting in touch.

    At the minute 130 customers can access FTTH in Ballybrittas. Are you currently an eir customer? If so we would need your eir Code to prequel your address for FTTH. Feel free to PM me & I can do this.

    Thanks,
    Pamela 


  • #3
    ctwomey
    Registered Users, Registered Users 2 Posts: 23 ✭ctwomey


    Eir: Pamela wrote: »
    ctwomey wrote: »
    Hi eir,

    According to previous communication from eir Sales staff I was told that the FTTH switch on date for Ballybrittas was the 1st March.

    I have contacted eir this morning and anyone I talk to doesn't appear to know how to get the information. Staff keep referring to the current copper line speed which is completely irrelevant for FTTH.

    Can you confirm that the FTTH was switched on today and how do I go about upgrading to it given the current Sales staff don't know how to progress the order for me.

    Regards,
    Conor
    Hi  ctwomey,


    Thanks for getting in touch.

    At the minute 130 customers can access FTTH in Ballybrittas. Are you currently an eir customer? If so we would need your eir Code to prequel your address for FTTH. Feel free to PM me & I can do this.

    Thanks,
    Pamela 
    Hi Pamela,

    Thank you for your prompt response. I will send the info in a PM.

    Regards,
    Conor


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ctwomey wrote: »
    Eir: Pamela wrote: »
    ctwomey wrote: »
    Hi eir,

    According to previous communication from eir Sales staff I was told that the FTTH switch on date for Ballybrittas was the 1st March.

    I have contacted eir this morning and anyone I talk to doesn't appear to know how to get the information. Staff keep referring to the current copper line speed which is completely irrelevant for FTTH.

    Can you confirm that the FTTH was switched on today and how do I go about upgrading to it given the current Sales staff don't know how to progress the order for me.

    Regards,
    Conor
    Hi  ctwomey,


    Thanks for getting in touch.

    At the minute 130 customers can access FTTH in Ballybrittas. Are you currently an eir customer? If so we would need your eir Code to prequel your address for FTTH. Feel free to PM me & I can do this.

    Thanks,
    Pamela 
    Hi Pamela,

    Thank you for your prompt response. I will send the info in a PM.

    Regards,
    Conor
    No worries  ctwomey :D


    -Pamela 


  • #5
    ctwomey
    Registered Users, Registered Users 2 Posts: 23 ✭ctwomey


    Hi Pamela,

    I sent through that information.

    Regards,
    Conor


  • #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ctwomey wrote: »
    Hi Pamela,

    I sent through that information.

    Regards,
    Conor
    No problem  ctwomey,




    -Pamela 


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  • #7
    ctwomey
    Registered Users, Registered Users 2 Posts: 23 ✭ctwomey


    Hi Pamela,

    Thank you for all your help today. I have now ordered the FTTH.

    Regards,
    Conor


  • #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ctwomey wrote: »
    Hi Pamela,

    Thank you for all your help today. I have now ordered the FTTH.

    Regards,
    Conor
    No problem at all Conor :D
    Let me know if you need any further assistance.


    Thanks,
    Pamela 


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