Zanussi ZWG1140m motor issues - E60 error

Sineadbcoyle · 21-02-2017 1:18pm #1

Hi,

I have a Zanussi ZWG1140m washing machine that sounded like it was taking off whenever it was in the spin cycle for the last few months. The other day it shook so violently that it came away from the wall, and now it shows the error code E60 when it's about to go into the spin cycle (I think). Searching for this issue either suggests it's a motor problem or an NTC sensor problem.

Anyway I got a repair guy out to look at it and he said it would need a new motor. He got back to me after checking with suppliers and he said it's a special edition washing machine so motors are rare, and told me to get a new washing machine. As an aside: it seems like whenever I hire a repair person these days they advise me to get a new machine!

Anyone have any experience with this? I'm not sure how old the machine is as it was a second hand one from a relative, but I'd rather not have to buy a whole new machine.

The Red Ace · 21-02-2017 10:29pm

If the machine has only in more recent times developed this fault run it in spin mode without any load, if the symptom only shows up in a minor way I would suspect it has a loose counterweight or a broken/worn shock absorber. A tell tale sign of a loose counterweight is concrete dust on the floor under the machine. Get someone with good diy skills to do a visual on it and see if anything is adrift

Sineadbcoyle · 22-02-2017 10:42am

The Red Ace wrote: »

If the machine has only in more recent times developed this fault run it in spin mode without any load, if the symptom only shows up in a minor way I would suspect it has a loose counterweight or a broken/worn shock absorber. A tell tale sign of a loose counterweight is concrete dust on the floor under the machine. Get someone with good diy skills to do a visual on it and see if anything is adrift

Oh great ok. There was concrete dust on the floor under the machine. So maybe I should get a second opinion? If so would you know someone? I don't really know anyone handy with DIY skills at the moment!

The Red Ace · 22-02-2017 8:42pm

Sorry don't know any tech in D8 area , you should talk to the retailer where you bought it and get a recommendation from him

byte · 23-02-2017 10:18pm

Unlike most Zanussi, those ZWG machines were budget models and Chinese made, hence why it is probably difficult to get parts for it now. E60 would usually be an error relating to the motor, but as these are Chinese ones, it could mean something different? I doubt the motor would make it jump around though!

Age wise, I'd say it's around 5 years old.

Sineadbcoyle · 24-02-2017 10:02am

byte wrote: »

Unlike most Zanussi, those ZWG machines were budget models and Chinese made, hence why it is probably difficult to get parts for it now. E60 would usually be an error relating to the motor, but as these are Chinese ones, it could mean something different? I doubt the motor would make it jump around though!

Age wise, I'd say it's around 5 years old.

Thanks, great info. Pity it's a cheap version but it did use to run well. I'm getting someone else to look at it today anyway. €60 for a callout fee but I'd rather make sure there's nothing that can be done for it.

byte · 24-02-2017 9:45pm

Let us know how you get on!

Sineadbcoyle · 25-02-2017 11:42am

So the guy that came said it was the concrete block that holds the drum in place. €45 for one of them, but I'm going to get getting the other one replaced as well because it's starting to wear away. He's ordered them now so hopefully he'll be back next week to fix it, and hopefully the machine will last a few more years!

The Red Ace wrote: »

A tell tale sign of a loose counterweight is concrete dust on the floor under the machine.

Thank you The Red Ace for suggesting this!

Sineadbcoyle · 03-03-2017 2:49pm

Ok so the new counterweights were installed and then he found another problem :mad: - apparently the tacho coil is broken which means I'd have to get a new motor to fix it anyway! So not very happy about that (especially getting charged 160 for the parts and call out fee). Might put it up on Done Deal saying it needs a new motor in case someone would want it for parts but I'm far from hopeful.

The Red Ace · 04-03-2017 6:16pm

if you can stick up a pic of the tacho end of the motor (opposite end to pulley)the tacho is normally only a push fit to the end of the motor, if I have one you can have it free seeing as you have spent so much with guys who cant figure out whats wrong with a machine before they waste your money

Zanussi ZWG1140m motor issues - E60 error

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