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Huawei Nexus 6P Warranty

  • 20-02-2017 1:03pm
    #1
    WetDaddy
    Registered Users, Registered Users 2 Posts: 1,399 ✭✭✭


    I bought a Nexus 6P via a seller on Amazon (i.e. not directly from Google) about 13-14 months ago.

    The earphone jack is particularly dodgy, the standard earphone jack woes some phone see (crackling, one channel missing) and is likely down to a loose connection or solder.

    Anyway, the Huawei site mentions a 24 month warranty on their devices. I understand this various from country to country, of course.

    I should mention that the seller's process sounds extremely arduous and doesn't fill me with a huge amount of optimism. So all things (not!) being equal, I'd rather go straight to the manufacturer if it's an option.

    Just wondering if anyone has any experience RMAing with Huawei directly, either for a Nexus 6P or for any other device?

    Thanks!


Comments

  • #2
    Greenman
    Registered Users, Registered Users 2 Posts: 2,962 ✭✭✭Greenman


    Might be of interest unhappy 6P'ers. https://www.youtube.com/watch?v=IqskejT5m-U

    Grtz JD ;-)


  • #3
    heebusjeebus
    Registered Users, Registered Users 2 Posts: 3,783 ✭✭✭heebusjeebus


    I went through the RMA process but it was via the Google Play store.
    Send them my details and then a support tech called me about the issue a few hours later.
    Looking again at the process, you first need to find the order you want to return, you would have have that option unfortunately.


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